TDI Global is a multinational performance management company that helps position public and private organizations to achieve sustainable high performance. Our Executive Placement service adopts a new approach that puts the "right people on the right job". This complements our drive to building sustainable high performance organizations.
Job Tittle; Implementation and Service Delivery
Job Type; Full Time
Qualification; BA/BSc/HND
Location; Lagos
Job Field; Administration / Secretarial Customer Care
Job Description
Implementations of small to large scale clients. The job entails excellent communication and client management skills in order to maintain positive client relations.
Requirements
- Minimum of HND,Bachelor’s degree in Business, Arts, Science or Engineering preferred
- Microsoft Suite (Excel, Word, PowerPoint, Adobe, Outlook, MS Project, and Visio) experience preferred.
- Self-starter, initiator, strong organizational, presentation, interpersonal and consultative skills a must.
- IT skills preferred.
- Social media marketing and Google analytic skills.
Responsibilities
- Ensuring delivery according to project timelines
- Presentation Skills: On-line meetings and conference calls to orientate a new client, present new functionality, perform training, and collaborate with clients about concerns.
- Project Management: Responsible for providing Engagement Managers and/or clients with updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memo’s,etc
- Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
- Ability to manage multiple clients and projects/tasks simultaneously.
- Ability to command a group of individuals in a room quickly and be assertive in a public environment.
- Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and within the Professional Services Group).
- Ability to work in an entrepreneurial environment in a team and individually.
- Strong focus on team environment.
- Troubleshooting is another required skill; responsibility for detecting potential issues and implementing solutions when issues threaten to delay the timeline or business operations.
Compensation:
The position comes with competitive remuneration, excellent working environment and top career opportunities.
Method of Application
Interested applicants should send CV and Cover letter to executive.application@aol.com or click here to apply online. The deadline for submission of application is Monday 27th of April