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Job Title: Claims Officer
Location
Lagos
Job Field
Administration, Secretarial, Insurance
Job Description
The Claims Officer will decide whether an insurance company will settle a claim and manage the claim through to payment.
Duties & Responsibilities
- Manage, prepare and assess claims
- Ensure claims are settled in accordance with policy and company guideline
- Liaise with after-care team when needed
- Apply creative problem-solving to selected claims, while adhering to policy definitions and regulations
- Develop and maintain relationships with range of stakeholders
- File claims electronically using the claims portal
- Thorough documentation and general office administration
Skills & Competencies
- Previous claims filing experience
- Must pay attention to details
- Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
- Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
- Effective oral and communication skills
- Computer skills, planning and administrative skills
Qualifications & Experience
- Previous claims filing experience
- Must pay attention to details
- Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
- Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
- Effective oral and communication skills
- Computer skills, planning and administrative skills
- First degree in a numerate discipline
Method of Application
All interested and suitably qualified persons should click here for an online application.