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You never thought the semester would the end! But now that it is, you’re not sure you’re ready.

Final exam time is stressful whether you’re prepared are not. Often, stress is our worst enemy, but by making some smart, conscious choices, you will be on your way to a less stressful final’s week and a report card that won’t make you (or your parents) cringe.

Make a plan/schedule your time Being prepared for each of your finals is going to take time. And as final’s week approaches, every minute counts. Dust off your planner or open one of the many, free online scheduling tools available and make a plan. Just getting it all laid out on paper can really reduce your stress level. This can help you to see that you really do have enough time to get everything done. And even though you have to be flexible, if you follow your plan you will be more in control of your time and of your final grades.
Prioritize the work load Not all finals are created equal. There’s no doubt that you have a class or two that’s going to take more study time. This could be because the subject matter is just more difficult for you or it could be that you slacked off in the past and now have to buckle down to make the grade. Make conscience choices about what classes you’re going to need more study time for. This may be a tough decision, but making sure that you plan more study time for the classes that are going to be the toughest can lower your stress and help you be more successful with all of your finals.
Start small, start now We’ve all heard of the quintessential college student who waits until the last minute and then crams for his finals. How successful are these types of students? The best way to attack studying for finals is by doing a little bit each day, for each class. Try reading through your notes after class each day, making notes and highlighting to ensure that you stay engaged with the material. Go through the sections of the textbook that you will be tested on and read the headings, bolded words and highlighted sections, starting a couple of weeks before your finals. This repetition may seem boring, but you are actually studying when you do this, so you won’t have to stress out later as you cram.
Be Honest with Yourself We all have our own natural rhythm and working with that, instead of against it, is one of the ways to study smart, not hard. If you’re easily distracted, avoid going to busy coffee shops to study. On the other hand, if you need some background noise, the local coffee shop might actually be a helpful place to go. Often students claim that they studied all day for an exam and still didn’t pass it. But if they are honest with themselves, most of the time they didn’t choose a good time or place in which to study, or they allowed themselves to be distracted by social media, text, etc. So be honest with yourself. If you’re a morning person, get up a little earlier and study in the mornings. If you’re at your most alert in the evenings, study them. Turn off your cell phone and log out of all social media so that you aren’t tempted to use them to avoid studying. Remember, just because your book and notes are open, doesn’t mean you are actively studying!
Jacqueline Myers is a long-time college English instructor who provides expert tips, tricks and techniques for successful college writing and research at Nitty-Gritty English. Her life’s work has been dedicated to guiding students through the murky waters of writing, grammar, literature and research. Jacqueline is also a freelance writer/editor/researcher and is a proud contributor to AEGC.

Supermart.ng USA, USA's leading online supermarket. If you desire to work in a fast paced environment, and experience rapid personal and career growth while making a
tremendous impact in society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast paced, yet structured environment, work within a proudly USA company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship
program.
We are recruiting to fill the position below:

Job Tittle; Office Administrator

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 - 5 years

Location; Lagos

Job Field; Administration / Secretarial

Job Description
The successful candidate will work closely with the directors and senior management teams to identify recruitment requirements and fill open roles. This is an exciting role for someone who has a background in HR and recruitment and is looking to help define and implement best of breed recruitment initiatives.
He/she will also be in charge of all Office Administration issues, engaging and managing all our external service providers and ensuring the day-to-day functioning of the office. The successful candidate will also be our primary contact with external press and be in charge of outbound communications.

Responsibilities

• Leverage cost effective recruitment methods and solutions such as social media, LinkedIn, ads, research and relevant job boards to acquire desired candidates to interview for roles in the company.
• Assist with the screening of prospective candidates to provide the company with suitable candidate short lists
• Maintain, track and report all candidate feedback, manage the interview process, subsequent feedback and next steps as well as check references and negotiate as necessary.
• Responsible for managing all recruitment administration including preparing offer letters and contracts.
• Circulate recruitment numbers to management team
• Manage the recruitment and induction of employees
• Involved in all employee relations issues around disciplinary meetings, grievances, performance, absence management as well as recruitment from start to finish and manage training within the organization
• Manage all communication with the press, and external constituents
• Manage all our external service providers and ensure the day-to-day functioning of the office, including planning for and managing procurements, repairs and replenishment.

• A Bachelor's Degree with 2-5 years' experience within a Customer Service, Recruitment or HR environment
• Good ability to use Microsoft Word, Excel and PowerPoint
• Very well organized with the ability to multitask and prioritize workload in a very busy & fast paced environment.
• Demonstrate a strong pro-active ability to learn, develop & implement new initiatives & recruitment solutions
• Articulate and enthusiastic with the ability to represent the company at all levels in a professional, warm and approachable manner.
• Excellent negotiation & people skills.
• Accuracy and attention to detail with excellent organizational skills.
• Event organization and management skills.
• An independent, self-starter who loves new challenges, is highly creative and able to develop the brand
• Pleasant personality and able to build relationships with employees and press people.
• We Offer the following services;
• A truly entrepreneurial experience in a fast paced, yet structured environment.
• Accelerated career growth with autonomy and lots of responsibility.
• Regular advise and mentorship sessions.
• Competitive salary.
• A Silicon Valley type fun atmosphere.

The American University of USA (AUN) was established in 2003. The institution was conceived as Africa’s first Development University. Its mission is to pioneer service learning and build leaders who
will be prepared to tackle societal concerns. Located in Yola, Adamawa State, the University is a world-class career-oriented institution missioned to be an agent of change in the development of the region. AUN has a strong commitment to providing the skills and the leadership essential to solving the continent’s critical social and economic problems.
The University offers an American – style education modeled after the curriculum of American universities with corresponding approaches to teaching and students assessment. The first entering class of 124 students and 20 professors was enrolled in September 2005. In ten years, AUN is fast becoming a model for other universities in USA and West Africa.

Job Tittle; Grade 1 Teacher

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Adamawa

Job Field; Education / Teaching

SUMMARY OF POSITION:
The position shall develop and implement lesson plans that meet the requirements of Grade 1 pupils in accordance to the guidelines of the University. This involves using the appropriate teaching style and material/equipment to strengthen the learning process of the pupils. The incumbent shall provide pupils with appropriate learning activities to help fulfill their potential for intellectual, emotional, physical and social growth while establishing effective teacher - pupil, teacher - parents’ relationship and communicate with parents to discuss pupil’s growth and interpret school program.

DETAILED LISTING OF RESPONSIBILITIES:

• Supervise pupils in and out of class rooms’ activities.
• Evaluate each pupil’s performance in terms of academic and social growth.
• Prepare reports on pupils as required by the administration.
• Maintains professional competence by personal growth.
• Administer and prepare grade test, assignments in evaluating pupils’ progress.
• Establish and enforce rules of behavior among pupil.
• Confer with parents, teachers, counselors and administrators to resolve pupil’s behavioral and academic problems and progress.
• Maintain accurate pupil’s record as required by the Community School Administration.
• Prepare lesson plan for course of study in accordance to the curriculum/syllabus guidelines and implement remedial program for pupil who require extra help.
• Provide variety of materials and resources (computers, audiovisual aid), for pupil to explore and use for learning and imaginative play and also for presentation.
• Organize and lead activities designed to promote physical, mental and social development.
• Attend staff and professional meetings.
• Coordinate with other staff and teachers to enhance individual goals and objectives attainment.
• Contribute to develop and translate lessons plans for pupils.
• Creates a flexible and favorable environment for pupil’s safety, creative thinking and expose the pupils to potential careers.
• Perform other duties as assigned by supervisor.

• B.ED OR BA in any related discipline, PGDE preferred.
• Must have excellent verbal and written communication skills in English Language.
• 3-5 years of experience in teaching in a multi-cultural environment.
• Must be computer literate.

• Ability to be a Role model.
• Experience teaching young children.
• Passion for teaching and love for children.
• Ability to create a healthy classroom environment.

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Adamawa

Job Field; Education / Teaching

SUMMARY OF POSITION:
The Physical Education Teacher serves as the Games master in the community school. He reports directly to the Executive Director Community School and makes sure all pupils in the community school engage in weekly physical training activities. He is in charge of the use of all sporting equipment and facilities in the community school and schedules a timetable accurate enough to make sure all students in the school engage in sporting activities. The Physical Education Teacher also seeks out and encourages outstanding talent amongst the students. He/She is also actively involved in the school inter-house and inter-school competitions; making sure the school teams are well trained and ready to win any competition.

DETAILED LISTING OF RESPONSIBILITIES;

• The Physical Education Teacher is the person responsible for all aspects of leading/coaching the pupils’ games activities.
• The Physical Education Teacher is in charge of scheduling the pupils’ physical training activities through athletic races and soccer matches.
• The Physical Education Teacher make sure all the pupils are actively involved in physical training activities and also seek out talented athletes amongst them.
• The Physical Education Teacher also serves as a coach, mentor and role model for the students of the Community School.
• Coordinates the use of all sport facilities by students groups.
• The Physical Education Teacher is responsible for the early development of health and wellness activities in the pupils by engaging them in games, races, drills and exercise meant to boost mental strength and physical wellness.
• The Physical Education Teacher is responsible for training, teaching and conditioning student-athletes in preparation for all interschool competitions.
• The Physical Education Teacher will be responsible for a wide variety of administrative tasks including, but not limited to, scheduling of practices and games, submitting reports, providing PE roasters.
• Perform other duties as assigned by supervisor.

• B.Ed. OR B.A in physical and Health Education or any related discipline.
• A PGDE will be an added advantage
• Must have excellent verbal and written communication skills in English Language.
• 3-5 years’ experience in a similar setting
• Must be computer literate.

• Ability to be a Role model.
• Experience teaching young children on physical exercise
• Passion for teaching and love for children.

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 years

Location; Adamawa

Job Field; Medical / Health / Safety

SUMMARY OF POSITION
Pediatric nurses provide health and medical care for children at the AUN Early Learning Center.The nurse will provide expert care to the child while working with parents, teachers and the Center Director for information, direction and assistance in line with stipulated policy and procedures.

DETAILED LISTING OF RESPONSIBILITIES:

• Identify changes in a child’s signs and symptoms and intervene in emergent situations
• Maintain privacy and confidentiality in nurse/child relationships
• Differentiate between normal and abnormal physical findings
• Serve as health advocate for staff, ensuring that health concerns are given proper attention.
• Participate in activities to manage a child’s pain
• Analyse situations to anticipate pathophysiological problems and detect changes in status
• Administer medication using age-appropriate guidelines
• Determine a child’s needs related to pain management
• Evaluate a child for signs and symptoms of abuse
• Provide supportive care to dying children with parents
• Administer all medication at the center, communicating clearly
• Motivate staff to maximize collaboration, retention and growth
• Assist the center Director with the day-to-day operations of the school.
• Shall perform any other duties as maybe assigned by the supervisor.

• Nursing Certificate
• Valid License to practice/Nursing registration
• Two (2) to four (4) years of direct work experience with infants, toddlers and pre-schoolers.

• Ability to undertake self-directed tasks when necessary.
• Flexible with time.
• Ability to learn
• Attention to detail.
• Capacity to prioritize by assessing situations to determine urgency.

• Skill in developing and maintaining effective working relationships.
• Ability to maintain a high level of accuracy and confidentiality.
• Knowledge of and ability to apply professional medical principles, procedures, and techniques
• Knowledge of pharmacological agents used in the treatment of infants, toddlers and preschoolers.
• Effective verbal and written communication skills along with proper telephone etiquette
• Tactfulness and professionalism

TDI Global is a multinational performance management company that helps position public and private organizations to achieve sustainable high performance. Our Executive Placement service adopts a new approach that puts the "right people on the right job". This complements our drive to building sustainable high performance organizations.

Job Tittle; Implementation and Service Delivery

Job Type; Full Time

Qualification; BA/BSc/HND

Location; Lagos

Job Field; Administration / Secretarial Customer Care

Job Description
Implementations of small to large scale clients. The job entails excellent communication and client management skills in order to maintain positive client relations.

Requirements

• Minimum of HND,Bachelor’s degree in Business, Arts, Science or Engineering preferred
• Microsoft Suite (Excel, Word, PowerPoint, Adobe, Outlook, MS Project, and Visio) experience preferred.
• Self-starter, initiator, strong organizational, presentation, interpersonal and consultative skills a must.
• IT skills preferred.
• Social media marketing and Google analytic skills.

• Ensuring delivery according to project timelines
• Presentation Skills: On-line meetings and conference calls to orientate a new client, present new functionality, perform training, and collaborate with clients about concerns.
• Project Management: Responsible for providing Engagement Managers and/or clients with updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memo’s,etc
• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
• Ability to manage multiple clients and projects/tasks simultaneously.
• Ability to command a group of individuals in a room quickly and be assertive in a public environment.
• Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and within the Professional Services Group).
• Ability to work in an entrepreneurial environment in a team and individually.
• Strong focus on team environment.
• Troubleshooting is another required skill; responsibility for detecting potential issues and implementing solutions when issues threaten to delay the timeline or business operations.

Method of Application
Interested applicants should send CV and Cover letter to executive.application@aol.com or click here to apply online. The deadline for submission of application is Monday 27th of April

Culminate Consulting is a professional service firm specializing in recruiting, training and consulting. We currently requesting for the service of a Business Development Officer with keen focus of Human Resources

Job Tittle; Business Development Officer

Job Type; Full Time

Qualification; BA/BSc/HND

Location; Lagos

Job Field; Sales / Marketing

Job Requirement

• Develop strategies to sell the company products and services
• Must be goal driven and able to meet marketing target
• Update the company’s job portal and oversee the general activities of the site
• Strategies on various means of projecting the company services to the outside world

• HND/ B.Sc. in Mass comm. Bus Admin, Computer or any other relevant social science course
• Excellent use of computer and social media tools including Facebook, Twitter, Instogram compulsory
• Experience in marketing in the HR field preferred but not necessary
• Good communication and written skills in English
• Highly Motivated

White Soul Motors Limited, incorporated in 1996 is a leading importer, distributor and marketer of various brands of brand new and very clean foreign used vehicles. We are recruiting to fill the position of:

Job Tittle; Receptionist/Secretary

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 years

Location; Lagos

Job Field; Administration / Secretarial

Job Description
Welcomes visitors through warm greetings either in person or on the telephone.
Directs visitors by maintaining employee and department directories, passing down instructions to all appropriate channels as instructed.
create, engage and manage all online conversations and social media account.
You subtly engage customer not in unnecessary conversations but in ensuring that their mission and needs are understood and catered for.
Maintain security by following procedures, monitoring logbook and issuing visitor badges.

Requirements

• Candidate must possess B.Sc/HND in Secretariat Studies, Mass Communication or Business Administrative.
• Minimum off 2-3 years cognate experience.
• Good communication skills.
• Smart with I can attitude.
• Female only.

Kaduna Electricity Distribution Company (RC 638640), is one of the eleven successor distribution companies of the defunct Power Holding Company of USA (PHCN). Kaduna Electric, a registered
trademark of Kaduna Electricity Distribution Company, is licensed by the USA Electricity Regulatory Commission (NERC) to distribute and retail electricity within a service coverage area of Northwestern-most of USA. It has its Headquarters in Kaduna, with offices in Kebbi, Sokoto and Zamfara States. Kaduna Electric is seeking for young, vibrant and intelligent professionals with exceptional skills and talents to fill in vacant positions in order to support the organization achieve its set vision.

Job Tittle; Graduate Trainee

Job Type; Full Time

Qualification; BA/BSc/HND

Location; Kaduna, Kebbi, Sokoto, Zamfara

Job Field; Engineering / Technical

Competency and Skill Requirements

• Facilitation and Complex problem-solving skills.
• Positive enthusiasm & a pragmatic approach.
• Written skills/oral communication skills.
• Computer literacy
• Team player

• Bachelor’s Degree/HND with at least Second Class Honours/Lower Credit in any discipline.
• Generalist experience or certification/qualification (e.g. NSE, COREN, MSCE, PMP, CIMP, CIPD, SHRM, ACA, ACCA, NIQS etc) in chosen field of interest.
• Not more than 27 years old.
• Must have completed NYSC.
• No previous work experience required.

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 years

Location; Kaduna, Kebbi, Sokoto, Zamfara

Job Field; Engineering / Technical

Competency and Skill Requirements

• Facilitation and Complex problem-solving skills.
• Positive enthusiasm & a pragmatic approach.
• Written skills/oral communication skills.
• Computer literacy
• Team player

• Bachelor’s Degree/HND with at least Second Class Honours/Lower Credit in any discipline.
• Minimum 2 years (but not more than 5 years work experience), Generalist experience or certification/qualification (e.g. NSE, COREN, MSCE, PMP, CIMP, CIPD, SHRM, ACA, ACCA, NIQS etc) in chosen field of interest.
• Not more than 30 years old.
• Must have completed NYSC.

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Media / Advertising / Branding
Competency and Skill Requirements

• Excellent understanding of the media.
• Strong journalism skills
• Be adaptable and able to meet deadlines on assignments, juggle multiple demands and to work with all types of individuals.
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND in Mass Communication or any other related course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree is an added advantage.
• 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Job Field; ICT Media / Advertising / Branding

Job Summary
Responsible for ensuring an active and effective online presence on all platforms in addition to managing the company’s brand assets.

Principal Duties and Responsibilities
Ensure implementation of best practice brand management tools in order to optimize efficiency and profitability.
Manage and approve the production of all the çompany’s print and communication materials to ensure they are in line with corporate branding.
Implement all the policies in relation to corporate image and branding.
Critical assessment of event proposals to determine benefits to the company.
Co-ordinate the production of promotional items in conformity with the company’s brand asset as well as the distribution of same.
Managing external agencies to ensure all brand activities are in line with the project requirements as specified by the briefs and meet consumer expectations.
Ensure an active presence for the company on all social media platforms including website.
Prepare regular reports on Company’s web presence
Responsible for creating and implementing a company-wide digital communication strategy.
Ensure strategic use of social media to manage key messages to stakeholders.
Oversee update of website content.
Production of electronic newsletter

Competency and Skill Requirements

• In-depth knowledge digital and brand communication
• In-depth understanding of the impact of social media on business growth
• Knowledge of development and implementation of Communication plan
• Knowledge of web publishing
• Excellent communication (written and oral), interpersonal and negotiation skills
• High level of integrity and demonstrated ability to manage confidential information
• Good analytical and problem solving skills
• Excellent organisational skills.
• Strong supervisory and people management skills
• High sense of responsibility, accountability and dependability

• A Bachelor’s degree or HND preferably in Multi Media Systems Communication or any other related course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• 3 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Job Field; Media / Advertising / Branding

Job Summary
Responsible for executing the company’s media and community relations strategy.

Competency and Skill Requirements

• Good understanding of the media.
• Good journalism skills
• Excellent written and oral communication skills
• Good time management and organizational skills

• A Bachelor’s degree or HND in Mass Communication or any other related course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• 3 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Job Field; Media / Advertising / Branding

Job Summary
Responsible for articulating and implementing an effective internal communication strategy for the company.

Principal Duties and Responsibilities

• Source, edit and coordinate production of online newsletter for staff and hard copy newsletter for key stakeholders
• Coordinate production of leaflets, handbills etc for all departments that need them.
• Coordinate timely information flow from head office to all business units and customer service centres.
• Prepare daily media briefing for the MD
• Coordinate dissemination of bulk SMS messages to staff
• Working and negotiating with vendors and suppliers of services on behalf of the company
• Help implement the internal communication strategy of the company
• Develop internal communication strategy and plan for specific activity to staff’
• Build a culture where two-way communication is seen as fundamental and integral to the success of the company.
• Evaluate the success of internal communication.
• Draft key messages to different categories of staff
• Manage internal communication projects the company may embark upon.

• Knowledge of audience types and how to channel messages to them.
• In-depth understanding of all communication platforms
• Knowledge of development and implementation of communication plan
• Ability to evaluate and measure Communication activities
• Excellent event management skills
• Excellent communication (written and oral) and interpersonal skills
• High level of integrity and demonstrated ability to manage confidential information
• Good analytical and problem solving skills
• Excellent organisational skills.
• Strong leadership, supervisory and people management skills
• High sense of responsibility, accountability and dependability

• A Bachelor’s degree or HND preferably in Mass Communication or any social science course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• 3 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial

Job Summary
As a key member of the Strategy team and reporting into the Chief Corporate Services Officer you will provide strategic leadership and expertise for the full scope of the Strategy and Corporate Performance Management function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities

• Coordinate development of business strategies.
• Design, administration and monitoring of the corporate planning framework.
• Create the strategic culture necessary for Kaduna Electric to accomplish its strategic objectives.
• Provision of leadership, support and coordination for management strategic initiatives.
• Conduct special studies/projects.
• Provision of corporate initiatives and services to internal and external stakeholders to promote best practice
• Thought partnership and guidance provision to line organizations on strategic initiatives.
• Enterprise performance system architecture design, management, and continuous improvement implementation

• Strong leadership and analytical skills
• Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management
• Market intelligence and stakeholder engagement
• Deep appreciation of the Power sector and its dynamics
• Business process analysis, Performance benchmarking, change management, risk management control
• Strategy implementation and monitoring and capacity to build high performance team

• First degree in any of the social / management sciences, accounting, business or other numerate disciplines.
• Master's degree is desirable.
• Must be highly computer literate, with special emphasis on statistical data analysis tools, project management and power point presentation skills.
• Demonstrate experience in successfully leading the design and implementation of change management strategies.
• Minimum of 7 years relevant experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Security / Intelligence

Job Summary
As a key member of the Security team and reporting into the Chief Corporate Services Officer, you will provide strategic leadership and expertise for the full scope of the Security function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities

• Organise, deploy and manage the material and human resource assigned to the security department including resource made available through outsourcing.
• Plan, develop and implement security plans, security programs such as Emergency Response and Crisis Management, Physical Security, Information Protection, Incident Management and/or Investigation.
• Maintain contacts and working relationship with law enforcement agencies and outsourced security service providers to promote security.
• Participate in investigations into security lapses and recommend specific actions for preventing reoccurrence.
• Establish procedure, conduct special investigations and surveillance as may be required by the Company.
• Establish procedures for loss prevention mechanism.
• Evaluate and recommend appropriate remedial steps for potential security threats.
• Plan and establish on the job training program for security personnel and evaluate departmental effectiveness regularly.
• Communicates effectively through a range of communication media (verbal, visual and written). Uses a range of communication channels and adjusts style to meet the needs of the situation.
• Prioritises tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
• By understanding customers’ needs, create and delivers quality and accurate work which enhances the reputation of the department and the wider organisation.
• Works in collaboration with team members to achieve shared goals. Encourages and support team contributions, and facilitates the team’s effective performance.

• Demonstrated success in handling security matters
• Strong written and oral communication skills with the ability to influence all levels of the organization
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• Degree qualified in Social Sciences and Humanities or other related disciplines.
• Security experience
• Minimum 7 years’ experience in the Force / Security Department

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Human Resources / HR

Job Summary
As a key member of the Performance Management and Learning team and reporting into the Chief Corporate Services Officer you will provide strategic leadership and expertise for the full scope of the Performance Management and Learning function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
Designs, plans, implements and facilitates performance management processes to improve individual and organizational effectiveness. Understands the impact of behaviors and values on performance, and the levers for change. Applies consistent disciplinary processes to address below standard performance or behavior.
Diagnoses learning and development needs at the organization, team and individuals levels and recommends strategies to address them. Understands business requirements (current and future) and aligns learning interventions accordingly.
Communicates effectively through a range of communication media (verbal, visual and written). Uses a range of communication channels and adjusts style to meet the needs of the situation.
Priorities tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
Identifies problems and takes responsibility for solving them. Identifies, analyses and interprets the critical information relevant to the problem. Develops and tests solutions that are pragmatic and sustainable.
Has the ability to perform effectively, despite time pressures and changing circumstance. Overcomes setbacks, disappointments or opposition and remains solution-focused, tactful and diplomatic.
By understanding customers’ needs, create and delivers quality and accurate work which enhances the reputation of the department and the wider organization.
Works in collaboration with team members to achieve shared goals. Encourages and support team contributions, and facilitates the team’s effective performance.

Competency and Skill Requirements
Demonstrated success in development and application of up-to-date practice in employee relations, HR policy and formulation, recruitment and staffing and training and development.
Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
Credible track record of delivering impactful results/solutions in a complex, fast paced work environment
Demonstrated leadership and ability to work in a matrix team environment.
Ability to handle multiple priorities and initiate, lead and manage change.
Project management, facilitation and complex problem-solving skills.
High energy level, driven with positive enthusiasm and a pragmatic approach.
Fluency in English (oral and written) required.

Experience and Minimum Requirements

• Degree qualified in Business Administration, Human Resources, Industrial Relations or other HR-related disciplines.
• Master's degree in Business Administration or a Human Resources related field is an added advantage.
• Multinational experience
• HR leadership in a start-up/entrepreneurial organization
• Minimum 7 years HR Generalist experience in the region, ideally HR leadership in a multinational environment.

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Administration / Secretarial Human Resources / HR

Job Summary
As a key member of the Employee Relations team and reporting into the Chief Corporate Services Officer, you will provide strategic leadership and expertise for the full scope of the Employee Relations function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
Understands and differentiates between labour and employment laws and regulations, international codes, and declarations. Appreciates the relationship between labour laws and other applicable workplace statues. Understands and advises on the interface between local and regional jurisdictions in conjunction with legal representatives. Ensures legal compliance and reports and rectifies examples of non-compliance.
Works with management and staff legal bodies and enrich business performance. Understands, applies and ensures compliance with all relevant consultation legislation and labour laws, regulations and practice.
Handle complaints and grievances among employees, such as the interpretations or application of terms and conditions of employment. Facilitates the relationship between two or more parties in disagreement to an appropriate outcome.
Communicates effectively through a range of communication media (verbal, visual and written). Uses a range of communication channels and adjusts style to meet the needs of the situation.
Prioritises tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
Identifies problems and takes responsibility for solving them. Identifies, analyses and interprets the critical information relevant to the problem. Develops and tests solutions that are pragmatic and sustainable.
Has the ability to perform effectively, despite time pressures and changing circumstance. Overcomes setbacks, disappointments or opposition and remains solution-focused, tactful and diplomatic.
Has an overall view of own and department’s position in the organisation and understands how departmental goals fit into organizational objectives. Behaves in accordance with the Company’s Business Principles and is aware of organizational relationships in the organization.

Competency and Skill Requirements

• HR Generalist experience.
• Demonstrated success in development and application of up-to-date practice in employee relations.
• Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
• Credible track record of delivering impactful results/solutions in a complex, fast paced work environment.
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• Degree qualified in Business Administration, Human Resources, Industrial Relations or other HR-related disciplines.
• Master's degree in Business Administration or a Human Resources related field an added advantage.
• Multinational work experience is desirable
• HR leadership experience
• Minimum 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Administration / Secretarial Logistics

Job Summary
As a key member of the Logistics team and reporting into the Chief Corporate Services Officer, you will provide strategic leadership and expertise for the full scope of the Logistics function for the organisation. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
The Team Lead, Logistics will demonstrate leadership in communicating business goals, programs, and processes. In this role, you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
Prioritises tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
Identifies problems and takes responsibility for solving them. Identifies, analyses and interprets the critical information relevant to the problem. Develops and tests solutions that are pragmatic and sustainable.
Has the ability to perform effectively, despite time pressures and changing circumstance. Overcomes setbacks, disappointments or opposition and remains solution-focused, tactful and diplomatic.
By understanding customers’ needs, create and delivers quality and accurate work which enhances the reputation of the department and the wider organisation.
Works in collaboration with team members to achieve shared goals. Encourages and support team contributions, and facilitates the team’s effective performance.

Competency and Skill Requirements

• Experience in a multinational environment is desirable
• Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
• Credible track record of delivering impactful results/solutions in a complex, fast paced work environment
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• First degree or HND in the numerate or technical related field.
• Leadership experience in a start-up/entrepreneurial organization
• Minimum 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Administration / Secretarial Human Resources / HR

Job Summary
As a key member of the Human Resources team and reporting into the Chief Corporate Services Officer you will provide strategic leadership and expertise for the full scope of the Human Resources (HR) function for client population. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
Providing HR leadership, coaching and generalist support.
Driving strategic and operational level HR-related planning including Labor Relations, Recruiting and Staffing, Pipeline Management, Compensation and Benefits, Leadership Coaching, Employee Development and Performance Management.
Leading/Initiating new and innovative global HR practices to create a strong culture of leadership and high performing teams.
Ensuring/Maintaining all HR processes and records relative to local statutory requirements while providing guidance and leadership to the business regarding regulatory interpretation and compliance.
Implementing appropriate communication tools and systems to ensure effective flow of information including employee opinion surveys, leadership communications, etc.
Developing appropriate work force plans in support of key business needs in a dynamic, changing environment and develop/implement appropriate change management plans as required.
Providing support and/or delivering training on a variety of Human Resources topics.
Providing Executive Coaching to business leadership.
Serving as an impartial employee advocate to ensure that all individuals receive fair and equitable treatment.

Competency and Skill Requirements

• HR Generalist experience, ideally in a multinational environment.
• Demonstrated success in development and application of up-to-date practice in employee relations, HR policy and formulation, recruitment and staffing and training and development.
• Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
• Credible track record of delivering impactful results/solutions in a complex, fast paced work environment
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• Degree qualified in Business Administration, Human Resources, Industrial Relations or other HR-related disciplines.
• Master's degree in Business Administration or a Human Resources related field would be an added advantage.
• Multinational experience is desirable
• HR leadership in a start-up organization is desirable
• Minimum 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Engineering / Technical

Job Summary
Responsible for New Customer Connections activities. Role will provide strategic advisory support to the Energy Management Team.

Principal Duties and Responsibilities
Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
Recommendation / computation of customers’ estimated load to be used for billing purpose for newly customers or in the event of faulty / ruptured meters.
Coordinates activities of Energy Engineers in line with company’s guide lines to facilitate efficient service delivery to our new customers
Track and maintain an updated records of all promising customers with timeline for integration to our distribution networks.
Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
Installation and commissioning of the following meters:
(a) Single Phase
(b) Three Phase
(c) Whole Current Meter Board
(d) MD Low Voltage Standard Meter Board
(e) MD High Voltage Standard Meter Board
Maintenance, certification and re-certification of meters as stated above.
Testing and calibration of meters as enumerated above.
Supervision / providing metering standard specifications in accordance with the IEC and USA standard according to USA Electricity Regulatory Commission (NERC) policy.
Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
Provision of support to services to other offices and resource planning

Competency and Skill Requirements

• Excellent understanding of the standards of the energy industry.
• Strong customer service and support focus with desire to deliver high quality service
• Self-motivated and highly professional with ability to take ownership and responsibility
• Adaptable and flexible to business demands
• Team player and attention to details
• Ability to multi task and work under pressure
• Project Management skills
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• NSE registration or COREN is an added advantage
• Minimum 7 years’ experience in a related function
• At least 2 years’ management experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Engineering / Technical

Job Summary
Responsible for Grid Metering activities. Role will provide strategic advisory support to the Energy Management Team.

Principal Duties and Responsibilities

• Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
• Develop electrical engineering studies, plans, specifications, calculations, evaluations, design documents and performance assessments.
• Coordinates activities of Grid metering engineers E2E
• Conduct Grid meters re-validation exercise quarterly
• Installation and commissioning of the following meters:

• Maintenance, certification and re-certification of meters as stated above.
• Testing and calibration of meters as enumerated above.
• Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
• Monthly report and certification of readings obtained from Grid Energy meters to ensure accurate billing of the company by Market Operators (MO).
• Supervision / providing metering standard specifications in accordance with the IEC and USA standard according to USA Electricity Regulatory Commission (NERC) policy.
• Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
• Development of energy sourcing strategies
• Process management for the network asset planning processes
• Provision of support services to other offices
• Performing remote energy usage tracking and resource planning

• Excellent understanding of the standards of the energy industry.
• Project Management skills
• Adaptable and flexible to business demands
• Team player and attention to details
• Ability to multi task and work under pressure
• Self-motivated and highly professional with ability to take ownership and responsibility
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• NSE registration or COREN is an added advantage
• Minimum 7 years’ experience in a related function
• At least 2 years’ management experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Engineering / Technical

Job Summary
Responsible for Grid Metering activities. Role will provide strategic advisory support to the Energy Management Team.

Principal Duties and Responsibilities

• Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
• Develop electrical engineering studies, plans, specifications, calculations, evaluations, design documents and performance assessments.
• Coordinates activities of Grid metering engineers E2E
• Conduct Grid meters re-validation exercise quarterly
• Installation and commissioning of the following meters:

• Maintenance, certification and re-certification of meters as stated above.
• Testing and calibration of meters as enumerated above.
• Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
• Monthly report and certification of readings obtained from Grid Energy meters to ensure accurate billing of the company by Market Operators (MO).
• Supervision / providing metering standard specifications in accordance with the IEC and USA standard according to USA Electricity Regulatory Commission (NERC) policy.
• Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
• Development of energy sourcing strategies
• Process management for the network asset planning processes
• Provision of support services to other offices
• Performing remote energy usage tracking and resource planning

• Excellent understanding of the standards of the energy industry.
• Project Management skills
• Adaptable and flexible to business demands
• Team player and attention to details
• Ability to multi task and work under pressure
• Self-motivated and highly professional with ability to take ownership and responsibility
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• NSE registration or COREN is an added advantage
• Minimum 7 years’ experience in a related function
• At least 2 years’ management experience

The World Bank is a United Nations international financial institution that provides loans to developing countries for capital programs. The World Bank is a component of the World Bank Group, and a member of the United Nations Development Group.
Job Tittle; Country Director

Job Type; Full Time

Qualification; MBA/MSc/MA PhD/Fellowship

Experience; 12 - 15 years

Location; Abuja

Job Field; Administration / Secretarial

Background / General description
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 4 year renewable term appointment.
The World Bank Group is committed to achieving diversity in race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.

THE WORLD BANK GROUP’S VISION AND STRATEGY
The global development community is at an auspicious turning point in history. Thanks to the success of the past few decades and favorable economic growth, developing countries now have an unprecedented opportunity to end extreme poverty within a generation. This is the vision of the WBG: to eradicate extreme poverty by reducing the number of people living on less than $1.25 a day to 3 percent by 2030, and promote shared prosperity by fostering the income growth of the bottom 40 percent in every country.
To achieve this vision, the WBG Board of Governors has approved a strategy for the organization. This strategy leverages, for the first time, the combined strength of the WBG institutions and their unique ability to partner with the public and private sectors to deliver customized development solutions backed by finance, world class knowledge and convening services. The strategy has three components: (1) maximizing development impact by engaging country clients in identifying and tackling the most difficult development challenges; (2) promoting scaled-up partnerships that are strategically aligned with the goals; and (3) crowding in public and private resources, expertise and ideas.
The architecture underpinning the strategy and instrumental to its success is the establishment of fourteen Global Practices and five Cross-Cutting Solution Areas that, in concert with the WBG Regions, will design solutions that address clients’ most pressing developmental challenges, and ultimately, enable the WBG to meet its twin goals of eliminating extreme poverty and boosting shared prosperity

ABOUT THE WORLD BANK GROUP
Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2013, the WBG committed $52.6 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $16.3 billion was concessional finance to its poorest members. It is governed by 188 member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions, and fourteen Global Practices as well as five Cross-Cutting Solution Areas to bring best-in-class knowledge and solutions to regional and country clients.

REGIONAL CONTEXT
The Africa Region, which is comprised of approximately 900 staff members, mostly based in 38 field offices, is committed to helping Africa realize its considerable development potential, with a focus on employment generation. The core values guiding our work are passion for our mission of sustainable poverty reduction with keen attention to quality and trans-formative impact, putting the needs of the client at the center of all our activities, trust and respect as a common currency, intellectual rigor and curiosity, honesty and integrity, teamwork, openness to learning and the courage to admit we do not always have the answer.
Sub-Saharan Africa has a population of around 800 million people in 48 countries, and is a vibrant and changing environment for development work. The last two decades of democratic elections and, in some countries multiparty systems has created a greater openness to pro-poor reforms. A vibrant civil society has become increasingly vocal on policy issues, and US citizens are more and more holding politicians accountable for their actions (although there are variations across countries). Regional institutions, such as AU/NEPAD are applying peer pressure on national leaders to improve their performance.
Until the onset of the global financial and economic crisis, Africa had been experiencing a period of sustained and widespread growth. In addition to the oil exporters, some 22 non-oil-exporting countries were experiencing better-than-four-percent growth for a decade and two third of the population lived in countries that had grown by between 5.9 and 8.1 percent per year. The sources of this growth were three-fold: (i) external resources—aid, debt relief, private capital flows and remittances were all increasing; (ii) strong commodity prices and a buoyant global economy; and (iii) improved macroeconomic policies, reflected for instance in the fact that the median inflation rate in the mid-2000s was about half that in the mid-1990s.
While the overall business climate in Africa is the weakest in the world, several countries—including some fragile states—have made great strides in improving their environment for business. What is emerging as a result is a growing region, with setbacks from time to time, that is increasingly seen as a destination for investment as much as for aid; and one where leaders are increasingly willing to address problems of poor governance that harms development effectiveness.
The Africa Region seeks to seize this unprecedented opportunity to better support our clients in realizing the ambition of eradicating extreme poverty and boosting prosperity.

COUNTRY CONTEXT
With a population of about 170 million people, USA is the largest country in Africa and accounts for 47% of West Africa’s population. It is also the biggest oil exporter in Africa, with the largest natural gas reserves in the continent. With these large reserves of human and natural resources, the country is poised to build a prosperous economy, significantly reduce poverty, and provide health, education and infrastructure services to meet its population needs.
Since 1999, USA embarked on an ambitious reform agenda. The most far reaching of those was to base the budget on a conservative reference price for oil, with excess saved in a special Excess Crude Account (ECA). The economy responded with strong growth between 2003 and 2014 – averaging over 7%. Weaknesses in the oil sector have increased macroeconomic risks. Oil accounts for close to 90% of exports and roughly 75% of consolidated budgetary revenues. Declining oil revenues in 2014-15 will provide additional budgetary challenges, against the additional backdrop of Presidential elections.
USA was among the first countries to adopt and implement the Extractive Industries Transparency Initiative (EITI) to improve governance and oil sector. The power sector reform initiative was launched in 2005, recognizing that improving power sector performance is critical to address development challenges. The challenging process of implementing reforms was revitalized in August 2010 through the 2010 Roadmap, which clearly outlines the government’s strategy and actions to undertake comprehensive power sector reform to expand supply, open the door to private investment and address some the chronic sector issues hampering improvement of service delivery.
USA is both AFR’s largest IDA recipient, with a lending envelope of approximately USD1.5b per year, and has recently moved to blend status, giving it also access to IBRD resources. The coming years thus provide a unique opportunity to support the government in tackling range of pressing development needs. With a strong federal structure, and States responsible for service delivery in the social sectors, the Bank has increasingly engaged state level reform and IDA investments. Enhancing the volume and effectiveness of social spending will be critical to tackle pervasive poverty and poor local indicators. In addition, USA faces a large income gap between the South, and Northern States, with the latter also affected by the Boko Haram terrorism and violence. Hence, USA has both elements of middle-income challenges (such as urbanization in Lagos State) and fragility (in the North and oil delta region) that need to be addressed simultaneously in the Bank’s engagement.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 4 year term appointment.

Duties and Accountabilities:
The Country Director is accountable for performing the responsibilities, modeling the behaviors and maintaining the technical competencies (listed below) in his or her capacity as a member of the Regional Management Team in the Africa Region. Accountability means being answerable for managing quality, risks, results, institutional initiatives and compliance with Bank policies and procedures.

RESPONSIBILITIES
The Country Director is responsible for performing activities in the following areas:

Business Management responsibilities:
Manages the day-to-day operations of the country office.
Leads or support the coordination and delivery of the Bank’s strategy and related work program.
Manages the day-to-day dialogue with the Government on a broad range of policy and implementation issues
Provides ongoing updates, guidance, advice and support on local political, social, economic and other relevant developments country team members, including visiting missions as needed.
Develops and implements the Country Partnership Framework (CPF), with special attention to transformative non-lending and lending interventions at the sub-regional, country, practice and program levels that produce practical, visible and sustainable development results.
Supports the development and monitors the implementation of high quality work programs and sector strategies that are based on the CPFs and are attuned to client demand and country contexts.
Provides oversight on portfolio (including trust fund) management and quality issues, working with clients and the country teams to provide timely and effective implementation support.
Oversees, supported by an operations adviser, the regional integration portfolio for West Africa

People/ Talent Management responsibilities:
Leads and motivates the country teams with a focus on client orientation, development outcomes, strong cross-practice coordination and problem solving, and takes responsibility for achieving and communicating these outcomes with operational staff, Global Practice technical staff, and the country management team.
Manages the functioning of CMU and RI West unit in partnership with global practice management, models integrity and inclusion, offers mentoring and development opportunities for local and international staff.

Resource Management responsibilities:
Ensures that deployment of Bank's resources are consistent with Resource Management rules, policies and internal controls
Sets priorities and allocates budget within and across countries, in line with institutional priorities and a view to maximizing the impact and value-added of the Bank's activities.
Relationship Management responsibilities: (Internal and External):
Maintains strong partnerships with the governments concerned, development partners, civil society, media, the private sector, and other stakeholders to further the aid effectiveness agenda. Exercises courageous and transformative leadership in dialogue
Leads or maintains and further strengthens the relationship and policy dialogue on a broad range of economic and sectoral issues with the Government and key stakeholders. This includes conveying government positions and concerns to the Country Director and Country Team; clarifying the Bank’s advice, perspectives, and policies/procedures as needed, helping both Government and the Country Team translate policy objectives into concrete development proposals.
Works proactively and innovatively with IFC and MIGA to leverage World Bank financial and technical support, including with the private sector.
Appreciates the complexities and relevance of political economy considerations on the Bank’s development effectiveness in USA and collaborates appropriately with other CDs, regional and sub-regional institutions in West Africa, and other partners to enhance such effectiveness.

Knowledge Management responsibilities:
Embraces good corporate citizenship, including contributing to the development, implementation and communication of corporate policies, strategies and priorities (including ongoing reforms in investment lending, knowledge management, HR policies, and the “Global Bank”).
Champions regional management initiatives.

Other:
Implements and is accountable for a Country Office/regional security and safety program covering Bank Group personnel (including registered dependents, travelers on Bank Group business, etc.), property, programs and information in the assigned Country Offices.
Represents the Bank in the c

Selection Criteria:
PhD or Master’s degree in relevant field/discipline and substantial professional experience (typically the successful candidate will have about 12 to 15 years of experience in positions of increasing complexity and responsibility).
Prior work experience in achieving results on the ground in more than one world region (including both pre-Bank and Bank experience). A corporate assignment (e.g. Network, Anchor, DEC, WBI, FAC Units) may substitute for experience in a second world region.
Sound operational experience, including thorough knowledge of Bank Group policies, programs, products, and procedures, and exposure to economic and sector work, CPF, and PRSP activities. Demonstrated results in lending and non-lending products, portfolio management, and implementation support.
Strong strategic orientation in order to link macro and sector strategies as well as lending and non-lending services within a consistent development framework, and to anchor and integrate the overall economic and sector policy dialogue.
Ability to innovate and leverage the Bank’s knowledge and lending tools, beyond the direct financial contribution of the Bank.

Competencies
Outstanding WBG managers demonstrate the confidence in their convictions and the integrity to express themselves to peers and superiors even if it is easier or more comfortable to refrain from speaking up. They have the confidence, balanced with humility and judgment, to operate with the intent of doing what is right for the WBG and its clients. Key themes include: confidence, resilience, agility, judgment and adaptability.

GI level description:
Takes on challenges in a very diplomatic way, seeing them as an opportunity for both personal and organizational improvement. Pushes back against one's peers, manager and others higher in the organization, and clients, when necessary or in the best interests of the WBG mission and its clients. Advances bold ideas in the face of resistance (internal and external), especially when they are consistent with the WBG mission and values.

Leading the Team for Impact
Outstanding WBG managers focus on the WBG purpose and mission in order to provide on-going clarity and vision to their teams. They align capabilities and resources around the WBG mission. They create an energizing and empowering work environment where people are engaged and have the resources necessary to do their jobs, while holding team members accountable for results and improvement. Key themes include: building, focusing, constructing, empowering and aligning teams through clarity and resources.

GI level description:
Inspires through linking the vision of their department/organization to the WBG mission. Ensures that others buy into the vision through taking symbolic actions and reinforcing desired changes. Energizes through positive encouragement and reinforcement for thinking about possibilities of what can be done versus what can't be done. Aligns people around the WBG mission as a way to focus people on the most critical priorities. Includes resolving competing priorities as they exist.

Influencing Across Boundaries
Outstanding WBG managers persuade, convince and create buy-in for ideas and initiatives in order to advance their own goals and strategies, consistent with the WBG mission and vision. Key themes include: having a positive impact on others through varying sophistication of influence techniques, scope of impact and effective navigation through the culture.

GI level description:
Takes a broad view of the organization, seeking to influence across multiple departments in order to advance initiatives. Displays awareness and respect to other's position when making a case for an opposing opinion. Anticipates other's reactions, preparing responses and contingency plans in advance. Crafts an argument unique to the individual in order to gain buy-in and participation; engages the heart and mind of the individual by making one's point of view relevant to them and by connecting with their emotions.

Fostering Openness to New Ideas
Outstanding WBG managers create open and innovative climates for the people around them. They are transparent, open to divergent views and encouraging of these attributes in others. They promote broad thinking and frank discussion, welcoming others' input into the decision-making process, and they build on others' ideas. Key themes include: openness, humility, true two-way communication, strategic thinking and the space to be innovative without negative repercussions.

GI level description:
Creates and models norms around how others should interact. Encourages and supports the people with whom they come into contact to embrace differences, create transparency and promote frank and respectful discussions. Changes systems or processes to encourage more open communication and to facilitate new ways of doing things.
Building Talent for the Future
Outstanding WBG managers build people's capabilities for the future by supporting and leveraging the diversity of staff in terms of their race, gender, nationality, culture, educational and professional backgrounds. They create growth opportunities for others, encouraging them to stretch beyond their current experience or comfort zone. They provide ongoing feedback and development, including long term career development and mentoring, as well as hold their team members accountable for developing others. Key themes include: Supporting the growth of all staff to further their development technically, professionally and personally to better address clients and WBG's mission.
GI level description:
Creates opportunities for development, such as full job change or project assignments (as appropriate for their career path) in order to grow their breadth of knowledge and/or leadership capability; may include moving people to different groups or business units. Makes the time to reach out to key talent to mentor them and determine their aspirations, both within and outside the immediate team, regardless of benefit to own self. Identifies future leaders in the organization and develops them over the long-term, incorporating building leadership and WBG specific behaviors. Prioritizes the development of diverse talent in order to ensure that the Bank's staff is able to meet the needs our of clients both now and in the future. Holds team members accountable for providing development opportunities and activities for their people.

Core Competencies:
Lead and Innovate- Mobilizes the organization for innovation.
Deliver Results for Clients- Leads an organization that focuses on results for clients and impact rather than transactions or processes.
Collaborate Within Teams and Across Boundaries- Takes accountability for collaboration at all levels of the WBG and with external partners.
Create, Apply and Share Knowledge- Drives a culture where knowledge is created, applied, and shared to strengthen WBG’s leadership role, development impact and to improve solutions for internal and/or external clients.
Make Smart Decisions- Models decisiveness and accountability.

Method of Application
To apply for this position, click here

The British Council is the world's leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the
rest of the world.

Job Title; Customer Service/Examinations Assistant

Job Type; Full Time

Qualification; BA/BSc/HND

Location; Lagos

Job Field; Education / Teaching

Location; Lagos

Duration; Contract: Fixed Term for 4 months

Job Field; Line Manager: Customer Services Manager

Purpose of Job
To support the achievement of country plan objectives in USA by delivering customer services and examinations administration support.
To maintain them at the highest professional standards as set out in the British Council's EQS (Examination Quality Standards) and by the Examination Board Partners.
Context and Environment
Customers and enquirers engage with the British Council USA for a number of purposes with the majority being for examinations. USA is the largest British Council exams business in the Sub Saharan Africa region. It administers exams in four areas: Schools, Professional/Vocational, and Tertiary on behalf of UK institutions and IELTS. In 2012-13 we delivered 70,000 exams to 25,000 candidates. The USA team comprises 31 people, 18 are based mainly in Lagos with 7 in Abuja and 5 in Port Harcourt.
The SSA region delivers exams in over 20 countries from its offices in 16 of these countries. In 2012, we delivered a quarter of a million exams to over 100k candidates. Growth in the region is robust, but our challenges are many. Nevertheless, Exams teams are making solid gains in our 4 strategic priority areas, namely: improving business performance, improving quality, improving financial compliance and increasing impact.
The post holder will be part of a team of 18 in Lagos who deliver customer service and administer the growing exams business ensuring quality and compliance as well as control of income and expenditure to deliver on target. This role will assist the delivery of exams in Lagos in addition to being a key member of the customer services team.

Accountabilities and Responsibilities
(including people management and finance)
As Examinations/Customer Service Assistant the post holder will be line managed by the Customer Services Manager.
This post requires the post holder to work a Tuesday to Saturday week.
Quality: to deliver a high standard of customer service to our customers, schools and exams candidates. Performance is measured by our own Exams Quality Standards and the inspection visits from Cambridge International Exams and other examination boards.
Finance: all British Council standards for managing finances are met with relation to managing Purchase Orders, reconciling income, managing contracts and procurement.
Reliability: to ensure examinations are delivered securely according to board requirements

Main Duties

Customer services:

• To provide services that support British Council examination candidates.
• Front desk is always manned during operational hours
• Visitors are attended to immediately and appropriately
• Phone enquiries answered within 45 seconds of first ring
• Email enquiries are attended to promptly and escalated from regional email centre as per agreed service level agreement
• Payments are collected, receipts issued and accurately posted on the system
• Daily / weekly balanced reconciliations are completed and "parked" on the financial system and spreadsheet.
• Complaints, comments and feedback are dealt with in accordance with corporate policy and the Exams Quality Standards.
• Provide support/assistance to the Exams Team on all aspects of Customer Service and Exams administration
• Use the E-Africa website as the single authoritative source of information for all enquiry handling
• To provide administrative support in the delivery of exams, workshops, seminars and any other project related services in line with Exams Quality Standards (EQS)
• All service registration procedures (e.g. Exams, Certification and other programme registration) are fully understood and implemented to agreed standards.
• Information about the full range of British Council products and services is clearly and confidently articulated to customers, encouraging customer engagement and cross-selling
• To regularly attend staff meetings to both gain and impart knowledge about our customers, products and services
• Regular communication and working is maintained with back-of-house teams

• Providing administrative support in the delivery of examinations.
• This involves supporting colleagues in pre and post test/examination administration duties. This includes exams data entry, post despatch, assisting with session planning/implementation and examination invigilation.
• Supporting Exams Officers in venue staff monitoring and training.
• Conducting venue and school inspections.
• Supporting the wider British Council activities such as workshops, seminars and any other project related services in line with Exams Quality Standards (EQS)

Other Duties

• To assist with market testing of venues and other suppliers.
• Assisting with data collection for marketing purposes.
• To regularly attend staff meetings to both gain and impart knowledge about our customers, products and services
• To assist with any other duty examinations management deem necessary.

• Internal: Customer services team, Lagos Exams Team, Country Exams Manager, Deputy Country Exams Manager
• External: Venue Staff, IELTS Examiners, enquirers, examinations candidates, venue suppliers.
• Other important features or requirements of the job
• (e.g. travel, unsocial/evening hours, restrictions on employment etc)
• IELTS tests are usually held on Saturdays and Sundays and some early evenings. Professional and vocational examinations are also occasionally held on Saturdays. Rostered working on Sundays and some evenings is required. Travel to administer/monitor IELTS tests in centres outside of Lagos is required.
• Test deadlines are absolute; therefore, out of office hours working may be required to meet these deadlines. Travel to administer/monitor examinations in centres outside of Lagos may be required. Overnight stays and weekend working may be required. Flexible working hours during peak periods (May/June & November/December) for CIE, ACCA, University of London etc is required

Behaviour:

• Working together (essential):
• Making it happen (essential):
• Being Accountable (essential)
• Creating shared purpose (essential)
• Connecting with others (essential)
• Shaping the future (essential)

Skills and Knowledge

• Ability to use Microsoft Office Word and Excel (Essential)
• Ability to read and write in English at C1/IELTS 7.0/CAE level (Essential)
• Customer service level 1 (Essential)
• Knowledge of the education and qualification systems in the UK and USA (Desirable).

• Dealing with customers and enquiries in a service environment and providing service within quality standards (Essential)
• Working quickly and accurately to tight deadlines (Essential)
• Experience of administering examinations (Desirable).
• Experience of managing/supervising a group of people to achieve a specific purpose (Desirable).
• Qualifications
• Completed secondary education to 'A' level standard or equivalent (Essential)
• University Degree in any subject (Desirable)
• BTEC Examinations Administration Level (Desirable).

Method of Application
To apply for this position, click here

It is estimated that up to 1/3 of all college students transfer before they complete their initial degree. While some students transfer from a 2-year to a 4-year college, many who begin at 4-year colleges decide they desire a change by the end of their freshman year. There are many reasons why you may consider moving schools, but this is a big decision that shouldn’t be made in haste. Complete these action steps before making the final decision regarding where you will finish your degree program.
Question your motivation
Don’t assume that a new college will make everything all better. If you are transferring, for example, because of academic probation, the habits and behaviors that got you in that situation will follow you. Or, if you didn’t make any close friends that first year, moving to another college will give you more of the same unless you challenge yourself to join in more. Make sure that you aren’t buying into the idea that the grass is always greener on the other side.
Question your major
If you are finding your original degree a disappointment, you may be able to change majors instead of transferring colleges. You have a better chance of keeping all of the credits you have already accrued if you stay where you are, but change your major. If your current university doesn’t have the program you are considering, start doing your research on what schools do.
Visit other campuses
Take the time to visit some other campuses before you make your final decision about where you want to transfer to. Even if you visited at the end of your senior year of high school, you are wiser now about what aspects of college life are important to you. Revisit potential colleges that you already visited and new ones that you haven’t seen before. Look at each campus with fresh eyes to make the best possible choice.
Ensure your credits will transfer
Whether or not you plan to stay in the same degree program once you change schools, you need to meet with a transfer counselor at the schools you are considering to see how many of your completed credits will transfer to your new school. This may be one of the deciding factors on if and where you move. If many of the credits won’t transfer, you may end up needing to stay in school a few additional semesters. Make sure this is acceptable before making your final decision.
Check into extracurricular activities, groups and clubs
Some students feel they are at a disadvantage being a new student who isn’t a freshman. It can feel lonely when other upper-classmen already have their social place, but you don’t since you are new to the college. Once you have narrowed down your top choices of transfer schools, look carefully at what opportunities they have to meet new people within your range of interests. You may be able to contact the groups before attending in the fall, so that you already feel connected. Look for group social media pages, such as Facebook, Tumblr and Twitter. You may even find a transfer student group page for your college there too.
Final Thoughts
Some colleges “do” transfer better than others. But you should expect to do some of the legwork yourself to seek out opportunities and resources. Universities usually roll out the red carpet for incoming freshman, but that isn’t the case for transfer students. I guess they figure you’ve already done the “new student thing,” so you should be able to figure things out on your own. Make sure to take the initiative to get the most that your new university has to offer.
Lastly, remember that there are genuinely sound reasons for transferring colleges, but no college will be perfect. My daughter transferred after her first year, and though she is much happier at her new university, she can honestly say that there are some things that her original college does better than her new one does. But she knows she still made the right decision for her, even though it isn’t all perfect. Decide what aspects of your current university aren’t working for you and what ones are. Then you can use those insights to learn about possibilities that might be a better fit for you in a new school.

Society for Family Health (SFH) is one of the leading public health NGOs in USA, implementing programmes in reproductive health, HIV & AIDS prevention, and maternal and child health. SFH works in partnership with the Federal and State Governments of USA, the British Department for International Development (DFID) and the United States Agency for International Development (USAID), as well as the Global Fund to fight AIDS, Tuberculosis and Malaria among other international donors. We seek to recruit qualified persons due to new programme initiatives and growth. We offer professionals opportunities for career advancement, a good working environment and competitive remuneration. We require competent candidates for the following positions:

Assistant Procurement Manager (Non-Health) Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 5 years

Location; Abuja

Job Field; NGO/Non-Profit Procurement / Store-Keeping

Job Reference code: ASSTPROCMGR-ext Job Profile:

This is an Assistant Manager position reporting to the
Manager, Non-Health Procurement. This position supports the Manager to ensure efficient procurement of services for SFH’s various projects and units. S/He will support in the key procurement processes leading up to vendor selection with special emphasis on generating solicitation documents for high value and complex procurements and managing the open-tender processes in compliance with SFH’s policies.

Qualifications/Experience:
• Must possess first degree in a relevant field
• Must be CIPSN/CIPS certified
• Must possess a minimum of five (5) years post NYSC of demonstrated experience in purchasing and supply/procurement function
• Hands on experience in the use of SAP ERP for procurement business solutions will be of added advantage.
• Must be literate and versatile in Microsoft, Excel and Access packages
• Must possess good analytical and interpersonal skills

Research, Measurement and Results Assistant Manager Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 5 years

Location; Abuja

Job Field; NGO/Non-Profit

Job Profile:
This is an assistant manager position reporting to the
Manager, Research, Measurement and Results. This position will provide back-up support for all the M&E personnel in the project states while working with the Head of Research to meet all reporting obligations for the ESMPIN programme. S/He will assist in the generation of data for the project’s performance monitoring plan and will monitor project indicators as well as provide the project measurement specialist and project team with information. Will also assist in the development of reports based on key project initiatives.

Qualifications/Experience:
• Must possess a first degree in Sciences/Medical/Behavioural/Social Sciences or its equivalent in a relevant field
• Must have a minimum of five (5) years post NYSC experience in implementing monitoring and evaluation activities for health and related programmes
• Must have considerable expertise in mix methods (qualitative and quantitative) M&E and research
• Must possess ability to analyse and interprete both qualitative and quantitative data to inform programming
• Must be proficient in the use of SPSS, STATA, Epi-Info or CS Pro
• Knowledge of DHIS data base software will be of added advantage
• Experience in conducting monitoring visits, utilising check list and other tools, including ability to develop M&E protocols tools as needed
• Must have excellent interpersonal, communication (oral and written) and presentation skills

WHP MCH/RH Health Communication Coordinator (HCC) Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Kaduna, Enugu, Abuja

Job Field; Medical / Health / Safety NGO/Non-Profit

Locations: FCT, Kaduna and Enugu States

Reference Codes: FCT- WHPHCCfct-ext

Kaduna- WHPHCCKad-ext

Enugu- WHPHCCEnugu-ext

Job Profile:
This is a Senior Officer position reporting to the Territorial Manager with a dotted reporting line to the Women’s Health Project (WHP) Programme Manager. The successful candidate(s) will lead the implementation of MCH/RH activities and/or interventions at the regional level. With the support of the Territorial Manager, the staff member will coordinate and ensure successful implementation of all MCH/RH activities within the designated region.

Qualifications/Experience:
• A first degree in health/biological sciences, social sciences, pharmacy or communication arts.
• Must have at least 3 years post NYSC work experience on similar job.
• Possess basic knowledge of MCH/RH services
• Candidates should be able to communicate proficiently in the dominant language of the region.
• S/He must be attuned to and be comfortable with the culture/traditions of the people.
• Excellent communication, presentation, report writing and mentoring skills
• Supervisory relationship management/advocacy skills
• High level of integrity

Senior Media Officer Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Abuja

Job Field; Media / Advertising / Branding NGO/Non-Profit

Job Reference Code: SOFFMEDIA-ext

Job Profile:
This is a Senior Officer position reporting to the Director of Marketing Communications. The Gates funded MNH project utilises behavioural change communication through the media to promote uptake of proven MNH innovations and life saving interventions in Gombe State. The Media Officer is tasked with documenting activities, producing reader friendly reports for donors, internal/external partners and media consumption, creating and maintaining social media presence for the project, promoting and creating awareness for the project through publicity campaigns and providing administrative support.

Qualifications/Experience:
• A first degree in mass communication, theater arts or any of the humanities.
• Minimum of 3 years work experience in the media or strategic communications department in a Non Governmental Organisation
• Highly developed inter-personal and organisational skills
• Creativity and initiative are important for this position and must be demonstrable
• Excellent verbal and written communication skills
• Collaborative and relationship management skills
• Proficiency in MS Word, Excel, Publisher or Corel draw, Power Point
• Demonstrable experience in actual execution of social media activities including evidence of personal Blogs/tweets, and management of third party social media platforms, including, but not limited to Facebook, Foursquare, Pinterest, Twitter, YouTube, Instagram, Google+ and Path

Demand Creation Representatives (DCR) Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 years

Location; Rivers, Ogun, Delta, Adamawa

Job Field; NGO/Non-Profit Pharmaceutical Sales / Marketing

Job Reference Code: Delta-DCRDELTA-ext

Rivers-DCRRIVERS-ext

Ogun-DCROgun-ext

Adamawa-e4115be7-9796-1ee4- ade8-e2bafac5b712

Job Profile:
This is an Officer position reporting to the Area Sales Manager. The successful candidate(s) will be responsible for promoting and increasing access to SFH ethical products, in addition to non-ethical products across the states of the territory. The person will be responsible for demand creation among providers and caregivers, identification and engagement of new service delivery points and effective engagement/management of trade channel members and professional bodies.

Qualifications/Experience:
• First Degree in Pharmaceutical Sciences (B.Pharm).
• Minimum of 2 year post NYSC experience working in a reputable pharmaceutical establishment (preferably under marketing)
• In-depth product knowledge, good selling and medical detailing skills
• Passion for the job and readiness to go the extra mile
• Good analytical and critical thinking skills
• Accountability and ownership of tasks & results
• Excellent people management and motivation skills
• High level of integrity

Global Fund Malaria State Focal Person

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Zamfara, Osun, Ogun

Job Field; NGO/Non-Profit

Job Reference Code: Ogun-GFMALOgun-ext

Osun-GFMALOsun-ext

Zamfara-GFMALZAM-ext

Job Profile:
This is a Senior Officer position reporting to the Territorial Manager with a dotted reporting line to GF Malaria Programme Manager. The successful candidate will lead on the implementation of Global Fund Malaria activities and/or interventions at the regional level. With the support of the Territorial Manager, the staff member will coordinate and ensure successful implementation of all GF Malaria activities within the designated region.

Qualifications/Experience: The desired candidate:
• A First Degree in Social/ Medical/ Behavioural Sciences with a minimum of 3 years post NYSC experience in social development work
• Experience in health commodities supply chain management
• Experience in community level intervention
• Ability to develop and write activity, monthly and quarterly reports
• Experience in donor funded project management will be an advantage
• Excellent knowledge of Excel, Microsoft Word and Power point required

Call Center Agent (Gates Project) x3 Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Gombe

Job Field; Customer Care Medical / Health / Safety NGO/Non-Profit

Job Reference code: Callcentreagent-ext Job Profile:

This is a Senior Officer position reporting to the Assistant
Director – Gates Project, Gombe. The MNH Call Center was established to increase the availability of MNH information to pregnant women; their families and their community-based care providers as well as strengthen referral systems for MNH in Gombe State and beyond. The Call Center agents respond to emergency calls using standard protocols, counsel the callers and facilitate emergency referrals.

Qualifications/Experience:
• A first degree in Nursing/any other related field or Registered Midwife
• Must possess minimum three (3) years work experience in maternal, newborn and child health care services from public or private health facilities. Experience working in an NGO is an added advantage.
• Ability to speak and write fluently in Hausa and English is very critical to this position
• Must be knowledgeable in maternal and child health interventions and innovations
• Must have cognate computer skills and experience, excellent planning and organisational skills
• Must have good communication and excellent interpersonal communication
• Must have good customer relationship management skills

ESMPIN Health Communication Coordinator (HCC) Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Location; Ogun, Lagos, Kaduna, Enugu, Cross River

Job Field; NGO/Non-Profit Locations: Lagos, Ogun, Enugu, Cross River and Kaduna States

Job Reference codes: Lagos- ESMPINHCCLag-ext

Ogun: ESMPINHCCOgun-ext

Enugu: ESMPINHCCEnu-ext

Cross River: ESMPINhcc CrossRiver-ext

Kaduna: ESMPINHCCkad-ext

Job Profile:
This is a senior officer position reporting to the Territorial Manager with a dotted reporting line to ESMPIN BCC Advisor. S/He will lead in the implementation of reproductive health, family planning and maternal and child health strategies in the region. With the support of the Territorial Manager, the staff member will coordinate and ensure successful implementation of ESMPIN community activities and contribute to increasing demand for FP/RH/MCH services in the region

Qualifications/Experience:
• First degree in Sciences/Medical/Behavioural/Social Sciences or its equivalent in a relevant field is required.
• Masters degree in Public Health or any related discipline will be an added advantage.
• Must possess a minimum of 3 years post NYSC experience in a hospital environment or related area is required.
• S/He must possess basic understanding of the recent advances in Reproductive Health and Maternal Child Health (RH/MCH).
• Must have excellent communication and report writing skills.
• Must also be conversant with the culture and behaviours of the host community
• Must be computer literate with high proficiency in the use of Microsoft Excel and Microsoft Word packages

Emergency Transport Scheme (ETS) Coordinator (Gates Project) Job Type; Full Time

Qualification BA/BSc/HND MBA/MSc/MA

Experience 3 years

Location; Gombe

Job Field; NGO/Non-Profit

Job Reference Code: ETSGOMBE-ext

Job Profile:
This is a Senior Officer position reporting to the Assistant Director – Gates Project, Gombe. The Emergency Transport Scheme (ETS) is one of the innovations that the MNH project in Gombe is implementing to enhance interaction of pregnant women, new mothers and newborns with health facilities to increase uptake of life saving interventions using volunteer drivers to provide free and timely transport for women in maternal emergencies. The ETS coordinator will plan the implementation and monitoring of the scheme while working with relevant stakeholders to promote and sustain the innovation in the State and ensure alignment with other components of the project.

Qualifications/Experience:
• Must be first-degree holder in social and health sciences; a postgraduate degree is an added advantage with a minimum of three (3) years work experience from an NGO or Government sector.
• Experience in project management, community and government engagement is required.
• Relationship management and networking skills
• Must possess excellent planning and organisational skills, and experience in managing a civil society organisation will be an added advantage
• Must have cognate skills in computer appreciation, and knowledge of community mobilisation techniques will be essential to this position
• Must have good communication and excellent interpersonal communication
• Must have basic knowledge of maternal and child health programmes and initiatives in the State
• Ability to speak and write fluently in Hausa and English is very relevant to this position

Senior Emergency Transport Scheme Programme Officer (Comic Relief) Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Location; Adamawa

Job Field; NGO/Non-Profit

Job Reference Code: SETSYOLA-ext

Job Profile:
This is a Senior Officer position reporting to the SFH Territorial Manager in Yola. The Comic Relief ETS project has built capacity and deployed 520 volunteer drivers to render free and timely emergency transport for women in maternal emergencies in Adamawa state. This position will provide support to the programme and focus on promoting utilisation and sustainability of the scheme in Adamawa State. He/She will engage in advocacy and sensitisation activities among the community, transport and government stakeholders as well as collaborative efforts with health facilities and other MNCH partners in the State.

Qualifications/Experience:
• Must have a first degree in social and health sciences; a postgraduate degree is an added advantage.
• Must possess a minimum of three (3) years work experience from an NGO or Government sector. Experience in project management, community and government engagement is required.
• Relationship management, good communication and interpersonal communication and networking skills
• Must possess excellent planning and organisational skills, and experience in managing a civil society organisation will be an added advantage
• Must have cognate skills in computer appreciation, and knowledge of community mobilisation techniques will be essential to this position
• Must have basic knowledge of maternal and child health programmes and initiatives in the State
• Ability to speak and write fluently in Hausa and English is very relevant to this position

Social Franchise Field Office Programme Coordinator (FOPC) Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Kano, Cross River

Job Field; Medical / Health / Safety NGO/Non-Profit

Locations: WHP FOPC – Kano, AHME FOPC - Calabar

Job Reference codes: Kano-WHPFOPCkano-ext

Calabar-WHPAMHEcal-ext Job Profile:
This is a Senior Officer position reporting to the SFH Territorial Manager with a dotted line to the Programme Manager WHP/AHME. S/He will lead all franchise activities and/or interventions at the regional level. With the support of the Territorial Managers and other franchise team members, the FOPC coordinates and ensures successful implementation of all WHP/AHME/CCS&PT activities within the designated region. These include maternal and child health, HIV & STIs, cervical cancer screening and treatment to communities and targets populations in the regions. S/He will maintain a complete database for the social franchise projects and health areas, coordinate capacity building of providers and ensure strict adherence to the quality assurance plan of the franchise.

Qualifications/Experience:
• Staff Nurse/Midwife, BSC Nursing, Public Health Nurse and registered/licensed with NMCN, MBBS and registered with USA Medical and Dental Council.
• Experience in managing maternal and child health programmes will be an added advantage.
• Must have at least three (3) years post NYSC work experience on similar job

State Programme Officer (SPO) SHiPS for MARPS Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Location; Lagos

Job Field; NGO/Non-Profit

Job Reference Code: SPOMARPS-ext

Job Profile:
This is a Senior Officer position reporting to the Territorial Manager in the region. This position will coordinate the implementation of HIV Prevention among female sex workers (brothel and non-brothel based) and their clients, will increase access to a comprehensive package of HIV sexual prevention activities at sufficient intensity and quality for FSW and their clients. The project also aims to improve continuum of community and facility based prevention, care and treatment for FSWs and their clients through HCT services, STI services and referrals.

Qualifications/Experience:
• A University degree or its equivalent in Social/Behavioural/Medical Sciences or related field of study; possession of Masters Degree in Public Health would be an added advantage
• Minimum of 3 years experience in managing HIV programmes, much of which should be in Behaviour
Change Communication and management of Health related programmes
• Leadership/mentoring skills and good Interpersonal skills
• High level of integrity
• Relationship management/ Advocacy skills
• Report writing and data interpretation skills
• Presentation skills

Senior Procurement Officer (Non-Health) Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Abuja

Job Field; NGO/Non-Profit Procurement / Store-Keeping

Job Reference Code: SOFFPROC-ext Job Profiles

This is a Senior Officer position reporting to the Assistant
Procurement Manager. The position will complement the assistant procurement manager’s role while focusing on despatching tender documents, bid opening, bid maintenance on SAP ERP system, vendor/supplier management and process documentation.

Qualifications/Experience:
• Must possess a first degree in a relevant field
• Must be CIPSN/CIPS certified
• Must possess a minimum of three (3) years of demonstrated experience in purchasing and supply/procurement function
• Hands on experience in the use of SAP ERP for procurement business solutions will be of added advantage
• Must be literate and versatile in Microsoft, Excel and/or Access packages
• Must possess excellent analytical and interpersonal skills.

Senior Accounts Officer, ESMPIN Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Location; Abuja

Job Field; Finance / Accounting / Audit NGO/Non-Profit

Job Reference Code: SOAESMPIN-ext Job Profile:
This is a senior officer position reporting to the ESMPIN Assistant Accounts Director. This position will assist the Senior Manager, Accounts (ESMPIN) to manage project accounting, provide finance schedules to auditors, produce monthly and other periodic financial and management accounts, produce donor budget monitoring reports, review vendors invoices in SAP, review common cost journals in SAP, prepare accrual reports, send liquidation reports to the donor and reconcile project bank accounts.

Qualifications/Experience:
• Must possess a first degree (BSc/HND) in accounting or any related field. ACA and/or Masters degree is of added advantage
• Must possess minimum of three (3) years post NYSC working experience
• Must possess a broad knowledge of accounting software packages especially SAP.
• Must possess excellent planning and organizational skills
• Must be able to work with minimal supervision
• Must possess a high level of integrity and responsibility

Senior Research, Measurement and Results Officer Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Abuja

Job Field; NGO/Non-Profit

Job Reference Code: SoffResearh-ext

Job Profile:
This is a senior officer position reporting to the Manager, Research, Measurement and Results. This position will provide back-up support for all the M&E personnel in the project states while working with the Head of Research to meet all reporting obligations for the ESMPIN programme. S/He will assist in generating data for the project performance monitoring plan and will monitor project indicators as well as provide the project measurement specialist and project team with information. The successful candidate will also assist in the development of reports based on key project initiatives.

Qualifications/Experience:
• Must possess a first degree in Sciences/Medical/Behavioural/Social Sciences or its equivalent in a relevant field
• Must have a minimum of three (3) years post NYSC experience in implementing monitoring and evaluation of health and related programmes
• Must have demonstrable expertise in mixed methods (qualitative and quantitative) M&E and research
• Must possess the ability to analyse and interprete both qualitative and quantitative data to inform programming
• Proficiency in the use of SPSS, STATA, Epi-Info or CS Pro will be an added advantage
• Knowledge of DHIS database software will be an added advantage
• Experience in conducting monitoring visits, utilising check lists and other tools, including ability to develop M&E protocols tools as needed
• Must have excellent interpersonal, communication (oral and written) and presentation skills

Method of Application
Interested applicants should visit our career page on this website – (www.sfhUSA.org/careers) to apply for any of these positions. Please note that applicants will be required to register on the SAP recruitment portal, providing their detailed information. Subsequently, a registration confirmation will be received at the registered email address. On receipt of the registration confirmation, return to the SFH website, log-in to the recruitment portal and apply for the vacant position of choice. Do note that all applicants will need to carefully follow the instructions provided on the website and should be ready to upload a CV. Please note that attempts to apply for a position not qualified for will result in automatic disqualification by the system. These vacancies will be available for two (2) weeks from the date of this publication. Only shortlisted candidates will be contacted.

Society for Family Health (SFH) is one of the leading public health NGOs in USA, implementing programmes in reproductive health, HIV & AIDS prevention, and maternal and child health. SFH works in partnership with the Federal and State Governments of USA, the British Department for International Development (DFID) and the United States Agency for International
Development (USAID), as well as the Global Fund to fight AIDS, Tuberculosis and Malaria among other international donors. We seek to recruit qualified persons due to new programme initiatives and growth. We offer professionals opportunities for career advancement, a good working environment and competitive remuneration. We require competent candidates for the following positions:

Deputy Marketing Director (Expanded Enterprise Project)

Job Type; Full Time

Qualification; MBA/MSc/MA

Experience; 12 years

Location; Abuja

Job Field; NGO/Non-Profit Sales / Marketing

Job Reference code: DepMktgEEPext

Job Profile:
This is a senior management position reporting to the Chief of Party of the Expanded Enterprise Project (EEP). The position is to provide strategic programmatic and technical leadership for the emerging Society for Family Health Expanded Enterprise Project (EEP) including overseeing all marketing, advertising and promotional activities. S/He will be responsible for developing and driving the implementation of strategies to meet the EEP project vertical and horizontal objectives.

Qualifications/Experience:
• A Master’s degree in a business related field with a minimum of 12 years post NYSC hands-on experience of developing brands and bringing them to market in the fast moving consumer goods (FMCG) industry. The desired applicant should have spent at least 2 years at a managerial level.
• Proven ability to demonstrate strong analytic skills and understanding of the products category in terms of Habits/Attitudes/Drivers and use such information to decide the current and potential size of the market,
• Ability to analyze current players in the market in a well defined strategic framework to assess the gaps and opportunities
• Proven ability to understand role of brands – and all the elements of brand delivery in driving behaviour change.
• Proven experience in designing a brand position/proposition and ability to guide / develop a marketing delivery plan and in developing / assessing and deploying 360 degree brand communications.
• Proven experience in in-market activation and tracking.
• The ability and experience to read / understand and navigate a P&L account sheet with good levels of commercial /analytical skills.
• Experience and skills in leading and deploying innovation.
• Excellent communication, advocacy, human resource, organisational, networking and interpersonal skills.
• Knowledge of ongoing and emerging issues in USA FMCG markets and changing retail scenarios including emergence of large chains and major mall based retailers.

Consumer Marketing & Social Media Specialist (Expanded Enterprise Project)
Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 4 - 6 years

Location; Abuja

Job Field; Media / Advertising / Branding NGO/Non-Profit

Job Reference code: ConMktg&SocMedia-ext

Job Profile:
This is a Deputy Manager position. This role is responsible for providing technical leadership for the design, deployment, ongoing management and growth of Society for Family Health Expanded Enterprise Project (EEP) social media presence including advertising (on-line and off-line) and web based marketing of the products and services of the EEP. S/He reports directly to the Deputy Marketing Director - EEP.

Qualifications/Experience:
• A first degree in social sciences/management/humanities or languages with a minimum of 6 years post NYSC experience (or 4 years with a Master’s degree) developing, deploying and managing social media, advertising and or marketing strategy in a corporate environment. Hands- on knowledge and experience in developing, executing and tracking social media strategy in a reputable company as part of an overall communication strategy
• Demonstrable experience in actual execution of social media activities including evidence of personal Blogs/tweets, and management of third party social media platforms, including, but not limited to Facebook, Foursquare, Pinterest, Twitter, YouTube, Instagram, Google+ and Path
• Understanding of, and proven ability to lead in the production of digital marketing contents and exposure of such content on select sites including current global best practices and understanding of the USA digital market environment.
• Strong brand management skills and experience in 360 degree "Integrated Communication Planning" including experience in writing, editing and crafting content for the social media space
• Knowledge of media strategy and planning options, and the role of media in integrated communications.
• Strong negotiation skills as both a strategic advisor and direct negotiator for procurement of third party services

Trade Marketing Specialist (Expanded Enterprise Project)
Job Type; Full Time

Qualification; MBA/MSc/MA

Experience; 8 years

Location; Abuja

Job Field; NGO/Non-Profit Sales / Marketing

Job Reference Code: TradeMktgSpec-ext

Job Profile:
The is a senior management position tasked with providing technical leadership for the design, deployment, ongoing management and growth of SFH Expanded Enterprise Project (EEP)’s demand at wholesaler, retailer or distributor level for the products and services of the EEP. H/she will be required to facilitate alignment between sales/distribution and marketing/communications for the implementation of marketing strategies and plans. This position will lead on brand positioning strategies and guide the embedment and execution of marketing strategies, corporate brand building activities and product development.

Qualifications/Experience:
• A Master’s degree in a business related field with a minimum of 8 years post NYSC hands-on experience developing, deploying and managing trade marketing strategy and with at least 2 years at a managerial level.
• Hands on knowledge and experience in developing, executing and growing products’ presence at the trade level, including managing old and developing new trade channels.
• Demonstrable experience in actual execution of point of sale presence
• Understanding of, and proven ability to lead in the production of promotional materials for the trade, strong brand management skills and experience with 360 degree "Integrated Communication Planning"
• Knowledge of media strategy and planning options and the media role in integrated communication.
• Advanced skills and experience in organisational development and aligning organisational vision, mission, goal to strategy, structure and systems
• Excellent communication, advocacy, organisational, networking and interpersonal skills.
• Knowledge of ongoing and emerging issues in USA FMCG market and changing retail scenarios including emergence of large chains and major mall based retailers.

Senior Procurement and Supply Chain Manager, Global Fund Malaria

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 8 years

Location; Abuja

Job Field; NGO/Non-Profit Procurement / Store-Keeping

Job Reference code: Snrproc&SupMgr-ext

Job Profile:
This is a senior management position reporting to the National Sales Director with a dotted line to the Global Fund Malaria Programme Director. This position is responsible for ensuring timely delivery of commodities to all programme states by conducting stock analyses and reconciliation and preparing proper forecasts and distribution plans. The position will also liaise with NAFDAC to ensure compliance with all pharmaco-vigilance requirements and ADR reporting, and will be responsible for ensuring the project implements WHO approved quality assurance programmes.

Qualifications/Experience:
• First Degree in Pharmacy or Marketing,
• Minimum of 8 years post NYSC; three of which must be in logistics & supply chain management in a reputable organisation and at managerial level.
• A Post Graduate degree will be an added advantage
• Relevant experience in Procurement and Supply Chain Management
• Valid experience in coordinating, tracking and quantification of Global Fund Malaria products
• Ability to develop and write proposals and strong report writing skills
• Experience in donor funded project management will be an advantage
• Excellent knowledge of Excel, Microsoft Word and Power point required

Assistant Accounts Director, Global Fund Malaria
Job Type; Full Time

Qualification; MBA/MSc/MA

Experience; 10 years

Location; Abuja

Job Field Finance / Accounting / Audit NGO/Non-Profit

Job Reference code: AsstDirAcct-ext

Job Profile:
This is a senior management position reporting to the Director, Finance and Accounts with a dotted line to the Global Fund Malaria Programme Director. This position will manage and supervise the GF Malaria Project Accountants, provide finance schedules to auditors, produce monthly and other periodic financial and management accounts, PUDRs and donor budget monitoring reports. S/He will also be responsible for communications on financial matters with the GF team and LFA.

Qualifications/Experience:
• Must possess first degree (B.Sc/HND) in Accounting or its equivalent in a related field. ACA/ACCA certification is a key requirement for this position
• Must possess a Master’s degree in Accounting/Finance or relevant field
• Should have a minimum of ten (10) years post NYSC experience in full accounting or finance practice in a non-governmental or other relevant organisation, with at least 2 years at managerial level
• Previous experience managing Global Fund grants or knowledge of Global Fund rules will be an added advantage
• S/He must possess the ability to use relevant accounting software and ERP software such as SAP
• Must possess excellent planning and organisational
skills and creativity and strong analytical skills are important for this position
• Must possess strong leadership skills; be self- motivated and able to provide leadership and direction to his/her functional team.
• Must possess a high level of integrity and responsibility

Assistant Accounts Director, Global Fund HIV
Job Type; Full Time

Qualification; MBA/MSc/MA

Experience 10 years

Location; Abuja

Job Field; Finance / Accounting / Audit NGO/Non-Profit

Job Reference Code: AsstDirGFHIV-ext

Job Profile:
This is a senior management position reporting to the Director, Finance and Accounts with a dotted line to the Global Fund HIV Programme Director. This position will manage and supervise the GF HIV Project Accountants, provide finance schedules to auditors, produce monthly and other periodic financial and management accounts, PUDRs, donor budget monitoring reports. S/He will also be responsible for communications on financial matters with the GF team and LFA.

Qualifications/Experience:
• Must possess first degree (B.Sc/HND) in Accounting or its equivalent in a related field. ACA/ACCA certification is a key requirement for this position
• Must possess a Master’s degree in Accounting/Finance or relevant field
• Should have a minimum of ten (10) years post NYSC experience in full accounting or finance practice in a non-governmental or other relevant organisation, with at least 2 years at managerial level
• Previous experience managing Global Fund grants or knowledge of Global Fund rules will be an added advantage
• S/He must possess the ability to use relevant accounting software and ERP software such as SAP
• Must possess excellent planning and organisational skills
• Creativity and strong analytical skills are important for this position
• Must possess strong leadership skills; be self- motivated and able to provide leadership and direction to his/her functional team.
• Must possess a high level of integrity and responsibility

Assistant Accounts Director, ESMPIN
Job Type; Full Time

Qualification; MBA/MSc/MA

Experience; 10 years

Location; Abuja

Job Field; Finance / Accounting / Audit NGO/Non-Profit

Job Reference code: AsstDirAcctESMPIN-ext

Job Profile:
This is a senior management position reporting to the Director, Finance and Accounts with a dotted line to the Chief of Party ESMPIN Project. This position will manage and supervise all USAID Project Accountants, provide finance schedules to auditors, produce monthly and other periodic financial and management accounts, donor budget monitoring reports. S/He will also be responsible for communications on financial matters with the USAID team and other relevant stakeholders.

Qualifications/Experience:
• Must possess first degree (B.Sc/HND) in Accounting or its equivalent in a related field. ACA/ACCA certification is a key requirement for this position
• Must possess a Master’s degree in Accounting/Finance or relevant field
• Must possess a minimum of ten (10) years post NYSC experience in full accounting or finance practice in a non-governmental or other relevant organisation with at least 2 years at a managerial level.
• S/He must possess ability to use relevant accounting software and ERP software such as SAP
• Must possess excellent planning and organisational skills
• Creativity and strong analytical skills are important for this position
• Must be able to work with minimal supervision and must possess a high level of integrity and responsibility

Accounts Manager, Global Fund HIV
Job Type; Full Time

Qualification; MBA/MSc/MA

Experience; 7 years

Location; Abuja

Job Field Finance / Accounting / Audit NGO/Non-Profit

Job reference code: AcctmgrGFHIV-ext

Job Profile:
This is a manager position reporting to the Assistant Accounts Director, GF HIV Accounts. This position will provide constant reporting and budgeting required of a manager level position to assist the Assistant Accounts Director, GF HIV. This position will be responsible for account deliverables and quarterly reports, PUDR preparation, LFA reviews, vouchers approvals, payment approvals, advances monitoring, monthly SFH financial reporting, preparation of grants budgets, sub-recipients reviews and follow-up, donor invoicing and other audit requests.

Qualifications/Experience:
• Must possess first degree (B.Sc/HND) in Accounting or its equivalent in a related field. ACA/ACCA certification is a key requirement for this position
• Must possess a Master’s degree in Accounting/Finance or relevant field
• Must possess a minimum of seven (7) years post NYSC experience in full accounting or finance practice in a non-governmental or other relevant organisation with at least 1 year at a managerial level.
• S/He must possess ability to use relevant accounting software and ERP software such as SAP
• Must possess excellent planning and organisational skills
• Creativity and strong analytical skills are important for this position
• Must be able to work with minimal supervision and must possess a high level of integrity and responsibility

Internal Control Manager
Job Type; Full Time

Qualification; MBA/MSc/MA

Experience; 7 years

Location; Abuja

Job Field; Finance / Accounting / Audit NGO/Non-Profit

Job Reference Code: IntContrMgr-ext

Job Profile:
This is a manager position reporting to the Assistant Director, Internal Control. This position will ensure adequate monitoring of all Global Fund (GF) sub recipients and ensure efficient, effective and compliant grant management of the Global Fund Malaria grant. S/He will conduct audits of GF sub-recipients/sub-contractors’ financial reports, assessment of internal control systems, verification of assets, and ensure compliance with contract terms and donor rules and regulations. S/He will also review GF transactions at the SFH head office and field offices to ensure compliance with policies and procedures.

Qualifications/Experience:
• Must possess first degree (B.Sc/HND) in Accounting or its equivalent in related field. ACA/ACCA certification is a key requirement for this position
• Must possess a Master’s degree in Accounting/Finance or relevant field
• Must possess a minimum of seven (7) years post NYSC experience in full control/compliance function in a non-governmental or other relevant organisation with at least 1 year at a managerial level
• S/He must possess ability to use relevant accounting
software and ERP software such as SAP
• Must possess excellent planning and organisational skills
• Creativity and strong analytical skills are important for this position
• Must be able to work with minimal supervision and must possess a high level of integrity and responsibility

Assistant SAP Support Manager
Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 5 years

Location; Abuja

Job Field; ICT NGO/Non-Profit

Job reference code: SAPsupport-ext

Job Profile:
This is an Assistant Manager position reporting to the Assistant Director, Financial Reporting. S/He will be required to manage internal business processes in the areas of finance, procurement, sales and distribution and human resources modules of the SAP ERP. This role will lead on the deployment of SAP to automate SFH processes and ensure continuous business process improvement to enable more efficient utilisation of SAP. This position will manage the daily functionality of SAP and support SAP super users as well as end-users. This role will perform analysis of SAP reviews and track quality assurance issues.

Qualification/Experience:
• Must possess a minimum of five (5) years IT consulting experience and management of IT implementation and support project
• Must have good experience in SAP financial, funds and grants management implementation
• Must show evidence of SAP implementation experience
• Creativity and strong analytical skills are important for this position.
• Must possess excellent planning and organisational skills
• Must be able to work with minimal supervision and must possess a high level of integrity and responsibility.

Job Title; Production Manager
Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Location; Ogun

Job Field; Manufacturing NGO/Non-Profit

Job Reference Code: ProdMgrOtta-ext

Job Profile:
This is a manager position reporting to the Deputy Director, Warehouse Operations. SFH commodities are re-packaged in the warehouse to break their bulk, make them more attractive and increase their shelf presence as well as provide tailored, easy to understand client /consumer information. The successful candidate will coordinate production management, recruitment, training and deployment of packaging workers, inventory recording, in process and end of process continuous quality checks for all products packaged in the warehouse. S/He reports directly to the Deputy Director, Warehouse Operations.

Qualifications/Experience:
• Must possess a first degree in Micro biology/Bio- chemistry/Pharmacy while a Master’s degree in management will be an advantage
• Must possess seven (7) years post NYSC experience in production management, good warehouse practices, quality control and supply chain management
• Must possess knowledge and experience in SAP ERP
• Creativity and strong analytical skills are important for this position.
• Must possess excellent planning and organisational skills
• Must be able to work under minimal supervision and must possess a high level of integrity and responsibility.

Quality Assurance and Shipping Manager
Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Location; Ogun

Job Field; Manufacturing NGO/Non-Profit

Job reference code: QA&ShippingMgr-ext

Job Profile:
This is a manager position reporting to the Deputy Director,
Warehouse Operations. The quality assurance and shipping manager (QASM) will ensure that all packaged commodities meet the minimum quality standards. S/He must ensure that imported commodities undergo an in-country quality assurance screening and with documented results. S/He will liaise with Admin and Procurement divisions in Abuja Head Office to ensure that all import documents are duly prepared and will follow up with SFH appointed clearing agents to ensure speedy clearance of all SFH commodities at the Port.

Qualifications/Experience:
• Must possess first degree in Micro biology/Bio- chemistry/Pharmacy while a Master’s degree in management will be an advantage
• Must possess seven (7) years post NYSC experience in quality control, logistics, shipping and supply chain management
• Must possess knowledge and experience in SAP ERP
• Creativity and strong analytical skills are important for this position.
• Must possess excellent planning and organisational skills
• Must be able to work with minimal supervision and MUST possess a high level of integrity and responsibility.

Deputy SAP Manager Job Type; Full Time

Qualification; BA/BSc/HND

Experience 6 years

Location; Abuja

Job Field; ICT NGO/Non-Profit

Job reference code: DepMgrSAP-ext

Job Profile:
This is an Assistant Manager position reporting to the Senior Manager, IT. This position will be responsible for resolving SAP issues and supporting SAP activities. This role will develop review reference/criteria of SAP vendors’ deliverables and measure it against agreed criteria. S/He will coordinate the delivery of Centre of Excellence project objectives and enhance the functionality of the Solution manager. This position will provide role mapping and training of newly resumed staff or staff changing job roles and facilitate successful implementation SAP related initiatives e.g. Rapid Mart.

Qualification/Experience:
• Must possess a minimum of six (6) years IT consulting experience and management of IT implementation and support project
• Must have good experience in SAP financial, funds and grants management implementation
• Must show evidence of SAP implementation experience
• Creativity and strong analytical skills are important for this position.
• Must possess excellent planning and organisational skills
• Must be able to work with minimal supervision and MUST possess a high level of integrity and responsibility

Assistant Human Resources Manager

Job Type Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Location; Abuja

Job Field; Human Resources / HR NGO/Non-Profit

Job Reference Code: ASSTHRmgr-ext

Job Profile:
This is an Assistant Manager position reporting to the HR Manager. This position will complement the functions of the HR Manager at sustaining a human resource department to effectively serve the people and HR needs of SFH. S/He will help in streamlining HR processes such as recruitment, leave administration, organising new staff orientation programmes, preparing job description. S/He will be responsible for managing SAP e-recruitment module, deploying annual Employee Satisfaction Survey and manage staff welfare matters.

Qualifications/Experience:
• Must possess first degree (B.sc/HND) in Human Resources/Social Sciences/Management or related field
• Must possess a minimum of five (5) years post NYSC experience in core HR generalist functions in an NGO or blue chip company
• Must have good experience working with an HR MIS or ERP
• Must possess excellent written and verbal communication skills
• Must possess ability to build good working relationships with and between personnel
• A good knowledge of employment law and contemporary HR policies and best practice
• Must be registered with CIPM
• Must have a high level of integrity

Method of Application
Interested applicants should visit our career page on this website – (www.sfhUSA.org/careers) to apply for any of these positions. Please note that applicants will be required to register on the SAP recruitment portal, providing their detailed information. Subsequently, a registration confirmation will be received at the registered email address. On receipt of the registration confirmation, return to the SFH website, log-in to the recruitment portal and apply for the vacant position of choice. Do note that all applicants will need to carefully follow the instructions provided on the website and should be ready to upload a CV. Please note that attempts to apply for a position not qualified for will result in automatic disqualification by the system. These vacancies will be available for two (2) weeks from the date of this publication. Only shortlisted candidates will be

With information constantly at our fingertips with the invention of the World Wide Web, students entering college often have misperceptions about what constitutes plagiarism. Along with the Internet, things like social media and file sharing confuses the is

sue also. Generation Y has grown up sharing everything that they can grab off of a website or someone’s profile.

I’m not saying that the Internet is evil, because I couldn’t do what I do for a living without it. But, it has confused an already disliked part of research in the academic arena. Now, I’m not talking about intentional plagiarism here. We all know that there are tons of sites where research papers on any topic can be purchased or even downloaded for free. If you go out and buy a paper, you know you are doing something wrong. What I’m talking about is accidental plagiarism. And that’s what I am here to clarify so that you don’t get off on the wrong foot on the path to a college degree.
This list is not meant to be exclusive, so it is absolutely necessary to review your university’s definition of plagiarism and their code of conduct for academic honesty, as well as each individual course’s syllabus for the prof’s plagiarism policies. But the information here does come from years of teaching college English courses where semester after semester I receive papers that are plagiarize “accidently.”
Document graphics
It’s common to see all kinds of “shared” pictures, memes, images and graphics on social site and personal websites nowadays, and students often don’t realize that even though no words might be included along with the graphic, these are still someone’s creative or intellectual property. Because of that, when you use graphs or other images in college papers or projects, those too need to be correctly documented to give credit to the individuals or company that created the work.
Avoid Cyber-Plagiarism
Because the Internet is such a common form of research, students are often confused about what they can legally do with material they find from an online source. Students tend to see online source material as free and public information that they do not need to document. But copying and pasting material from an online source without correctly documenting it is cyber-plagiarism.
Remember that the definition of plagiarism is to “borrow” words, ideas or creative material that someone else created without giving credit to that person/entity. So make sure to always site the online sources where you find information you use…just like you would for material from a hardcopy source, such as a book or scholarly journal.
Cite paraphrasing and summaries
This is often an overlooked necessity. Students think that if they change the words in the borrowed material then they no longer have to give credit to the author. But the ideas still belong to the person who created them or dreamed them up. So even if you paraphrase or summarize information from a source, you still must document it the same way as you would a direct quotation (without the quotation marks).
Use the documentation style required
It may seem obvious, but it is common for professors to get submissions from students who ignore the style required for that class. Just because you may be accustomed to using APA, doesn’t mean you get to choose to always use it. All disciplines use different styles. If you are a chemistry major who takes a history class for an elective, guess what? You aren’t going to use the same documentation style as the one you are familiar with. If you need help finding a quality source to guide you through this new style, talk to your professor.
Document both in-text and on the bibliography page
Sometimes in high school, students are made only to include citations either in-text or on a bibliography page. This makes life easier for teachers and students, but sends the wrong message in the long run. Unless otherwise stated by your professor, all material must be documented both in-text and on a bibliography page. The way these two types of documentation are formatted and the exact information required might change, but including both is standard no matter what documentation style is required for the class.
Understand “common knowledge”
Today’s typical college student has grown up using the Internet, and so they often believe that all of this “free” information that is flying around through cyberspace is considered “common knowledge.” But that isn’t the case. Just because it is freely given doesn’t make it common knowledge. Common knowledge is usually defined as well-known information and facts widely available in a variety of standard reference books.Common knowledge can be confusing, especially if you aren’t terribly familiar with the material in the disciple you are studying. If you are unsure if information you want to use in your paper is considered common knowledge or not, ask your professor or do what comes next on the list.
Final Thoughts Every semester I get a student who wants to quibble about whether a particular source must be sited or if it is common knowledge, etc. You know the type…there is one in every class. My thought is that in the time they waste arguing their point with me (who ultimately has the final say) they could have already created their citation entries needed for that source! So, here is my final recommendation to avoid unintentional plagiarism:
Cite it—
Even if you aren’t sure you need to. Seriously, how long is it going to take to build the correct citations for a source? Now consider how long you have spent researching and writing this paper. Do you really want to risk failing the paper or the entire class (depending on your university’s policy) because you didn’t want to cite something you thought was probably common knowledge? I can guarantee that you won’t lose points for adding in an extra citation when it really wasn’t necessary, but you will if you needed a citation and you didn’t include one!

Jacqueline Myers has been guiding college students through the murky waters of writing and research for many years. And she can be your personal English instructor if you visit her on her blog Nitty-Gritty English: The complete site for tips, tricks and techniques for the UN-enthusiastic English student. Jacqueline is a proud member of the AEGC writing staff.

Russel Smith is an certified asset integrity management services company incorporated to serve the needs of the global oil and gas exploration and production industry, using rope access technology as our principal medium of access.

Job Title: Marketing Specialist

Location
USA

Function
Technology, Marketing, Admin, Secretariat

Summary of Functions

• Research, interview sources and stay current on business/services, marketing development trends, digital marketing concepts and tools, and activities for promoting internal/external customer engagement.
• Develop content, collaborate on design and manage the production and distribution of media releases, ads, brochures, newsletters, direct mail, website updates, social media updates and other communications materials for internal and external customers.
• Develop plans for advertising, promotions, public relations and corporate social responsibility initiatives.
• Plan, strategize and execute marketing campaigns, roadshows, exhibitions and other activities to establish and maintain RusselSmith’s brand presence in the market.
• Coordinate digital marketing efforts including social media content management, email campaigns and online advertising and ensure that resources are utilized properly and the target market is reached in the most cost-effective manner.
• Monitor progress and performance of marketing campaigns and other marketing activities, and provide reports
• Ensure that marketing activities are coordinated in line with the Company’s lead management plan, advertising plan and other applicable marketing-related plans.
• Conduct competitive strategic analysis, consumer segmentation, and consumer insight development.
• Constantly review sales performance data and implement marketing strategies to generate leads
• Monitor lead generation figures and provide reports along with recommendations for improvement
• Define product and service strategies and road maps, and track progress made towards achieving set objectives.
• Responsibility
• Develop strategies to ensure that products and services are effectively positioned in the market
• Create, optimize, and constantly improve retention strategies to keep customers.
• Develop an understanding of what is needed to create a great customer experience.
• Develop and create new campaigns and programs geared towards customer retention.
• Prepare and make presentations to various audiences to influence the loyalty and retention program.
• Identify sales opportunities while servicing customers.
• Research and identify gaps in service delivery, product/service weaknesses and recommend changes
• Research, analyze and recommend services in line with potential customer needs, market trends and new technologies.
• Generate and describe creative, results-focused marketing concepts to a diverse customer base.
• Coordinate and lead marketing events (presentations, training, exhibitions, demos, etc.)
• Service Line Development:
• Contribute towards development and improvement of existing service lines through research and analysis of service line performance and marketing initiatives
• Generate reports that analyze profitable service lines that are in the industry.
• Research, test and assess potential service lines
• Plan and create marketing activities by working closely with the sales department and transforming their ideas into promotional campaigns which tie in with the Company’s overall marketing strategy.
• Send promotions through various channels such as direct mail, as inserts in newspapers, Internet advertisements, in-store displays, product endorsements or other special events.
• Develop corporate gift items and other branded material for customer relationship management
• Use social media sites such as LinkedIn, Twitter, and Facebook to promote and direct traffic to the organization and generate leads.
• Continuously measure and report on the effectiveness of promotional strategies to determine which strategy works best for the organization.
• Direct Marketing:
• Liaise with Key Stakeholders to ensure that they are fully briefed and engaged in order to make sure that direct marketing campaign objectives are met
• Ensure all communications and campaigns are compliant with industry regulations and are aligned to treating customer friendly guidelines
• Identify and analyze the organization’s strengths and weaknesses, and respond to opportunities and threats in the marketing environment.

• Create internal and external communications programs that effectively describe and promote the organization and its services; including graphics, videos, audio, brochures, company product or service fact sheets, logos, or other promotional materials.
• Plan for and liaise with other Departments to prepare and deliver presentations, training programs and other internal marketing efforts which are geared towards employee engagement
• Proofread and maintain content on the company’s intranet, website and social media platforms.
• Act as a liaison and point person with Sales and Marketing management for marketing activities.
• Stay current with industry practices on marketing communications, and use the knowledge to impact communication tactics.
• Work independently and with other departments and staff in planning and executing internal and external communications programs and strategic planning.
• Manage external agencies and third parties to ensure successful delivery of marketing campaigns
• Ensure all communications are clear, fair and not misleading and relevant regulations are followed e.g. data protection, Treating Customers Fairly principles
• Gain awareness of data protection guidelines and internal data management procedures
• Departmental Reports: Generate the required weekly, monthly, quarterly, bi-annually and annually reports and presentations.
• Years of Experience
• 2-5years.

• Bachelor's Degree in Marketing, Communication or Business Administration.
• Excellent written and verbal communication skills.
• Good presentation skills,
• Must possess analytical and problem-solving skills.
• Strong computer skills with high level of proficiency in Microsoft Office Word, Excel, Outlook and PowerPoint.
• Excellent interpersonal and business communication skills.

Lagos Business School is a leading institution in Africa dedicated to creating and transmitting business and management knowledge relevant to emerging markets. Located in Africa’s second largest city, Lagos, we deliver executive education at top and middle management levels, aiming to systematically improve the practice of management in the continent. Recognizing that executive education is contextual, we pay attention to the needs of the business community we serve, ensuring our programmed are
up-to-date and relevant. Our system of teaching with case studies also ensures that participants gain management knowledge and skills they can immediately apply to their work situations.

Job Title: MBA Marketing Manager

Location
Lagos

Job Field
Sales, Marketing

Job Detail
Lagos Business School delivers executive programmes aimed at systematically improving the practice of management in USA.
In 2007, LBS consolidated its status as USA’s premier business school by ranking for the first time among the top 50 business schools in the world, in the area of open enrolment programmes, by the Financial Times of London. LBS is still the only USA business school to be included in this prestigious world rankin
LBS is a community of people committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity and relevant to USA and Africa at large. We strive to be a world-class business school which will have a significant impact on the practice of management.

Purpose of Position

• Ensure that the School maintains the EMBA/MBA/MEMBA market flagship within the environment and positioned to compete for market share with Top-tier.
• Develop and implement EMBA/MBA marketing and recruitment strategy to attract quality candidates across diverse industry sectors, disciplines and backgrounds.
• Plan and implement information sessions and open-days; make presentations to universities, NYSC Camps and relevant target markets for recruitment purposes. Ensure regional coverage of marketing activities.
• Develop and implement integrated marketing and strategic PR to strengthen the EMBA/MBA as a premium brand.
• Deploy web strategies, paid searches, email campaigns and innovative social media to increases recruitment success.
• Conduct research on the EMBA/MBA market and present report for management decisions. Monitor the activities of competitors including foreign Business Schools and align recruitment practices to trends.
• Plan and implement market cultivation strategies for sourcing of prospects from all channels - building admission pipeline.
• Act as first point of contact and provide expert advice to applicants on recruitment and admission processes.
• Provide advice on branding of EMBA/MBA brochures, flyers and other marketing communications materials. Provide information and news items on the website to enhance recruitment.
• Develop long range organizational and promotional/marketing plans (print, electronic and other medium) for programs and initiatives which support and promote the academic missions of the institution related to admissions.
• Provide leadership in positioning the LBS in the MBA admission marketplace to expand visibility so as to attract, select, enroll and retain a diverse student body.
• Develop annual targets and projections for MBA, EMBA and MEMBA recruitment activities for use in overall budget projections.
• Any other specific or adhoc duty to be assigned by line manager from time to time.

• Achieving agreed target number of enrollment for EMBA/MBA/MEMBA
• Number of new Channels developed
• Achieving agreed target in pipeline
• Achieving agreed target revenue
• Number of attendance at information sessions and open days
• Brand visibility in educational fairs

• Planning and organizational skills and initiative
• Strong interpersonal/human relations skills
• Excellent time management skills
• Excellent oral and written communication skills
• Influencing and presentation skills
• Flexibility in work schedule
• High integrity, reliability and confidentiality
• Recruiting and public speaking skills
• Knowledge of project management
• Knowledge of tertiary education policies and procedures in USA and globally
• Ability to prepare financial/budget reports
• Experience in sales or marketing
• Working knowledge of MS office
• Knowledge of channels development
• Knowledge of PR, branding and integrated marketing
• Knowledge of enrollment planning, demographics, recruitment, marketing and admission terminology, policies and procedures.

• Minimum of MBA
• At least 3-5 years in sales and marketing position.
• Experience gained in service marketing, business development, consulting or project management will be an advantage.

Chemonics seeks a regional food security specialist - livelihoods (RFSS/L) for the ongoing USAID-funded Famine Early Warning Systems Network (FEWS NET) project in West Africa. FEWS NET is a leading global provider of objective, evidence-based information and analysis of food security, early warning of threats to food security, and food assistance decision-support involving the understanding of livelihoods and household economies. The project uses the household economy approach to provide a basic context for integrated food security analysis.
The RFSS/L will work in close collaboration with FEWS NET's home-office technical team and regional and country teams, as well as with national, regional, and global partners, to design, execute, coordinate, and support livelihoods and household economy approach related activities in the region.

Job Title: Regional food security specialist - livelihoods

Location
Abuja

Job Field
NGO, Non-Profit

Job Summary
The RFSS/L will work under the direct supervision of the regional technical manager RTM and in close collaboration with the livelihood advisor based in Washington, D.C., and may be required to supervise technical assistants and short-term consultants and act as interim RTM when delegated by the RTM. The RFSS/L will assist the RTM in providing technical oversight for national technical managers of the region. The RFSS/L will travel intensively within the West Africa region; some international travel in Sub-Saharan Africa, Europe, and the United States may be required. We are looking for individuals who have a passion for making a difference in the lives of people around the world.

Responsibilities

• Monitor, analyze, and report on the status of food security and livelihoods
• Support the FEWS NET national office to maintain a knowledge base composed of, at a minimum, livelihood zone profiles, subnational seasonal monitoring calendars, and technical databases relevant to maintain livelihoods profiles and/or baselines
• Assist the RTM in maintaining relevant regional technical databases built from input from national offices and from regional partners
• Provide technical coverage according to the regional seasonal monitoring plans
• Collaborate with the RTM to provide high-quality and effective early warning of threats to food security and mitigate food insecurity and prevent food crises through the effective communication of actionable food security analysis
• Fulfill monthly reporting requirements including drafting food security outlooks and updates and providing regular briefings to the U.S. government and other partners
• Contribute to remote monitoring of non-presence countries in the region, including directly carrying out remote monitoring activities
• Work with the RTM to ensure current and accurate information on the regional page of the FEWS NET website
• Collaborate with relevant partners working on livelihood issues to build and strengthen a network of livelihoods monitoring and analysis in the context of FEWS NET's network development strategy
• Provide guidance and ad hoc technical assistance to the region and to the project in livelihoods, household economy approach, and food security analysis
• Design, coordinate, and implement technical activities to maintain and update the livelihoods knowledge base for the region
• Support national offices to collect, archive, analyze, and share food security data and information
• Assist the RTM in executing technical activities including regional scenario development, livelihoods analyses, and other areas of food security analysis
• Collaborate with regional and international partners in food security monitoring and analysis through the implementation of the Integrated Phase Classification (IPC) protocols and other IPC compatible tools that include the Cadre Harmonisé, vulnerability assessments, and chronic food insecurity assessments
• Coordinate with the RTM to design and implement capacity strengthening activities in the region, focusing on building livelihoods analysis skills
• Collaborate with the Washington, D.C.-based team and the RTM to transfer knowledge and provide short-term training to strengthen the capacity of country teams to understand the livelihoods context and functioning of household economies and to monitor, analyze, and report on livelihoods changes or coping that influence food security outcomes
• Contribute to other FEWS NET information products required regionally and by the Washington, D.C.-based technical team
• Contribute to FEWS NET methods development and testing
• Participate in strategic planning for the region, assist the RTM in coordinating regional activities, and oversee livelihoods activities in the region
• Contribute to the identification of priority country and areas where updates to the livelihoods knowledge base is needed to improve food security analysis, and work with the Washington, D.C.-based team and the RTM to implement the needed updates
• Coordinate with the RTM to develop and maintain strong collaborative relations, both formal and informal, with USAID missions, representatives, U.S. Embassy technical contacts, U.N. agency representatives, government ministries, and key international NGOs to facilitate technical exchanges, promote consensus building, and resolve any potential conflicts
• Liaise with regional partners in exchange of information and promote a dialogue on livelihoods issues pertaining to food security, early warning, and preparedness
• Contribute to activities undertaken outside FEWS NET that aim to enhance capabilities in livelihoods monitoring and analysis, early warning, and food assistance decision support
• Collaborate with regional partners to enhance the quality and impact of livelihoods work
• Work with USAID missions to support broad food security efforts including Feed the Future programs

1. Master's degree in a discipline relevant to the work of FEWS NET, such as agricultural economics, agronomy, nutrition, climatology, anthropology, or social geography required
2. Minimum five years of relevant experience required in early warning, food security information systems and food security analysis, as well as other related fields such as markets and trade, agroclimatology, nutrition, agricultural sciences, field assessments, and IPC, Cadre Harmonisé
3. Minimum two years of experience required in application of livelihoods and household economy approach analytical frameworks
4. Excellent computer skills required
5. West Africa national citizenship, residency required
6. GIS applications and mapping skills preferred
7. Experience working in a regional capacity preferred
8. Experience working with the IPC or Cadre Harmonisé preferred
9. Quantitative research methods skills preferred
10. Presentation or training skills preferred
11. Demonstrated leadership, versatility, and integrity
12. Intermediate professional spoken and written communication skills in English​ and excellent spoken and written communication skills in French required

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfil their potential.
We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

Job Title: Local Engagement Advocacy Officer

Qualification
BA, BSc, HND, MBA, MSc, MA

Location
Jigawa

Job Field
Media, Advertising, Branding Medical, Health, Safety

Job Detail
The Local Engagement Advocacy Officer will under the supervision of the State Advocacy Officer support Save the Children’s efforts to influence and bring about change in the awareness, attitudes, behaviours and policies related to the rights of children in the country programme with special focus on Vaccine, Health workers and Nutrition.

Qualifications
The post holder will possess a high degree of analytical skill, political acumen, ability to facilitate change, ability to influence, and ability to communicate key advocacy messages effectively and convincingly to a diverse audience at local, state and national levels.

Essential

• A degree in health, nutrition, communications or related social science field.
• Substantial experience in advocacy and policy development / research in the development context.
• Good understanding of the possibilities and tactics for influencing decision and policy makers, politicians, donors, and other key actors.
• Knowledge of the media and its role in raising awareness and shaping public policy.
• Good understanding of strategies for achieving sustainable child Health and Nutrition policies through participatory processes, and the links with gender, diversity and other aspects of identity.
• Excellent conceptual and analytical skills and demonstrable ability to think strategically, innovatively and practically to ensure achievement of desired change objectives.
• Ability to communicate effectively with a wide range of audiences at local, state and national levels.
• Ability to build and maintain relationships with partner agencies and key contacts in the government, NGO, civil society coalitions and media sectors.
• Strong organizational skills and ability to effectively handle multiple tasks and meet strict deadlines.
• Excellent interpersonal skills, flexibility, adaptability and ability to work effectively as a member of a team.
• Good computer skills word processing, spreadsheets, email, internet and ability to be self-supporting in most administrative tasks.
• Fluent English language skills written and verbal.
• Commitment to the values, mission, aims and policies of Save the Children.

• Experience in training others in advocacy techniques and influencing tactics.
• Prior work experience in advocacy in USA.
• Knowledge of the policies, functions, structures and decision-making processes of key national institutions with regard to child Nutrition.
• Experience working with children on Health and Nutrition will be an added advantage.
• Local language skills (Hausa).

Etisalat USA commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in USA. Since then, we have continued to deliver the best possible experience at the most affordable price to our subscribers.

Job Title: Head.Customer Care Support & IVR Management

Location
Lagos

Job Field
Administration, Secretarial, Engineering, Technical, ICT, Computer

Job Summary
Responsibility for ensuring that the Contact Centre impacting IVR systems are developed with relevant capabilities and integrate successfully for a seamless end-to-end call treatment experience.
Responsibility for Contact Centre Forecasting and Scheduling, Reporting, Compliance Management, Payroll, Bonus Reporting and Verification, Contact Centre, Customer care Reports, recruitment, headcount management
Responsibility for ensuring Customer Care readiness to support new product, service and proposition launches in conjunction with Service Design team and other stakeholders
Responsibility for overseeing all Operations of the Outbound Telemarketing Team

Principal Functions
Forecasting & Scheduling
Designs, delivers, maintains, runs, completes, distributes and manages Contact Centre forecasts and reports using historical data, statistical projections, current volume information, sales feedback, promotional plans, seasonality and other market trend information from various sources ACD phone system, order management, Business Intelligence and other systems on a daily, weekly, monthly, quarterly, annual and ad hoc basis which depict metrics, results, call trends, etc.
Forecasts call volume demand and other contact demand volume and manages scheduling of sufficiently skilled staff based on historical and anticipated volume across all customer segments both short-term, medium-term and long-term.
Schedules agent shifts and communicates shifts to appropriate team members.
Moderates use of paid time off, leaves of absence and communicates. Serves as liaison to HR regarding all staff benefits e.g. bonuses
Monitors real time contact volume for both call and email/chat/social media support and associated service levels and staffing requirements.
Trends real time call arrival patterns and adjusts staffing accordingly.
Identify call routing anomalies using real time monitoring applications.
Analyze real time contact center performance for same day staffing adjustments and call routing re-alignments.
Maintains and enhances Workforce Management System.
Identifies real time call volume interruptions and system outages that impact contact center performance.
Escalates contact center interruptions to Director Customer Care and relevant business leaders as required in a timely fashion.
Maintain current and accurate agent skill set inventory and schedule recruiting / training departments involvement as required.

Compliance Management
Ensure that Contact Centre is aware of all labor law requirements and that work processes are adapted to meet those requirements.
Manages schedule adherence reporting and agent feedback process including appropriate coaching and disciplinary actions for schedule adherence and call center policies that impact KPIs.

Integration Support & IVR Management
Manage the seamless integration of new products, services, promotions into Customer Care in order to ensure the readiness of systems/hardware and frontline, back-office teams to provide high quality support well ahead of launch and throughout the product or service lifecycle.
Must ensure good working relationships and the timely exchange of information with all stakeholder departments or internal and external customers.
Ensure the continuous improvement of user experience on the IVR and other Call Management Solutions
Work in conjunction with Call Center Management, Frontline Agents and other Internal/External customers to make recommendations on best set up of IVR, including designing call flows, language, and prompts to meet business and client requirements
Responsible for gathering and analyzing information, designing and testing solutions to problems, and formulating plans regarding IVR processes and self-service functionality.
Coordinates internally/externally to define back-end systems communications requirements related to the IVR system.
Ensure there is a consistently high level of satisfaction by customers with the IVR and self-service functionality; achieve the CSAT and experience standards as may be determined by the business from time to time
Ensure continuous optimization of technology including ACD, IVR, Workforce Management and other call center technologies.

Educational Requirements
First degree in from a recognised university.
Postgraduate degree and or professional qualification in a related field will be an added advantage

Experience, Skills & Competencies
9 to 12 years work experience with at least 3 years at managerial level.
Work Experience in data analytics and work force management
Very Good knowledge of Contact Centre Operations
Good Project Management Skills
Knowledge of IT Architecture
Requires demonstrated analytical skills, solid mathematics and problem solving backgrounds, proficiency in Microsoft Excel, Word, Access, and Windows operating systems.
Experience implementing new software, applications useful.
Solutions-oriented, detail oriented individual who understands how to effectively manage multiple teams in different geographic locations.
Leader and a motivator,
Demonstrated strong verbal, written, and presentations skills.
Proactive working style.
Able to work with minimal supervision
Proven ability to meet deadlines with accuracy
Proven ability to multi-task
Demonstrated ability to quickly learn new systems and processes.
Strong documentation skills.
Detail oriented; accuracy is critical

Method Of Application
All interested candidates should apply through this link here

An emerging indigenous software development and mobile telecommunications company with head office in Lagos is requesting for applications for the following vacancies in her Uyo office.

Job Title: Web Developers and Application Programmers
Location Akwa Ibom
Job Field ICT, Computer
Requirements
The developers will be responsible for design, development and implementation of digital applications spanning web and mobile channels for clients. The ideal candidates must have skills and experience to develop web & mobile applications using cutting edge technologies. Combined with managing client expectations, the candidates should be able to work on multiple projects at the same time and ensure projects are completed on time. In addition, the ideal candidates should possess the ability to
Independently develop logic, write codes, test, debug, document and install software in accordance with industry best practices and specific internal procedures and standards
Skilled in breaking down features into requirements, giving time estimates, and writing test procedures
Adapt quickly and positively to a constantly changing business environment with tight timelines
Balance many projects and priorities in a high-pressure, fast paced environment
Work with business partners to continually develop, evolve and improve web and mobile applications
Be self-motivated, independent, proactive and an effective team player
Take on new responsibilities with high energy and eager attitude
Develop good quality web and mobile applications
Implement complex applications working within a team
Pay attention to detail to ensure all tasks and the applications have no loose ends
Provide accurate updates to management of the development status
Must not be more than 30 years.

Essential Skills
Vast knowledge in PHP and Java
Strong interface design skills using HTML5, CSS3,
Familiar with Phone Gap
Experience with Javascript
Experience on web service integration with Restful API-JSON, XML
Good understanding of OO programming and design patterns
Experience building web and native apps
Experience using social media APIs
Excellent debugging and optimization skills

Aim
Keeping abreast of the latest XHTML/CSS/WAI standards and Web 2.0 developments on the front-end side of things and the latest design and typographical trends
To learn from the team how to take on a project from a conception through wire-framing and technical specifications then onto design and build and beyond, on-time and on budget.

Education
OND, HND, B.Sc. in Computer Science or other related discipline
3+ years web development experience
2+ years of PHP experience
2+ years experience with e-commerce websites
Experience writing custom web application and software required

Method of Application
All candidates that are interested in this job shoul submit their cv to this email address; recruitments2015@tedikomwireless.com

HO assumes as the primary mission to promote citizens participation in politics as the best way to ensure democracy to become something real, that's to say, participatory.
We think society came before State; politics is essencially vocation to the service; and rulers have the duty to listen to the governed.

Job Title: USA Campaigner - Country Manager

Location
Abuja

Job Field
Administration, Secretarial, NGO, Non-Profit

Job Description
The USA Campaigner - Country Manager, will be our representative in USA. CitizenGO has not established a USA physical office space, so the ideal candidate will work remotely with the Campaigns Leadership team to assist with developing rapid-response campaigns to our audience in USA. Campaigns will be developed through online activism and occasionally reinforced with field work.

Your Responsibilities Will Include

• Activating and helping USA citizens to become active citizens.
• Helping like-minded organizations to reach their mission by using our state-of-the-art technology for winning campaigns, and thus acquiring new supporters for their cause.
• Under supervision of the Campaigns Leadership team, USA, managing -- online and offline -- campaigns to ensure outstanding performance and results.
• Identifying promising grassroots campaigns started by activists or organizations in English. You’ll help these campaigns win by providing strategic advice, conducting media outreach, and promoting them to cGO members.
• Designing and executing rapid-response social change advocacy campaigns in partnership with other stakeholders, partners and like-minded NGOs, with the potential for explosive growth and swift victories. This includes writing engaging campaign emails.
• Increasing the number of members of the cGO USAs email list.
• Establishing and maintaining deep partnerships with leading USA NGOs. You’ll be a trusted advisor and useful ally, helping large and small organizations run campaigns on cGO.
• Promoting and managing the distribution of the campaigns via emails with a call-to-action. Also, spreading the word about the campaigns via social networking.
• Representing cGO before the media and politicians as a spokesperson. Attending conferences and networking events and delivering small presentations related to cGO and the campaigns we organize and promote.
• Taking the streets, mobilizing people. Generating change. Organizing events, demonstrations, performances.
• Recruiting, training, and managing a team of online and offline volunteers, the field organizers and campaigners who support cGO campaigns and activities.
• Sharing the responsibility of managing communications with all cGO members by responding to email inquiries to cGO about campaigns, donations, and other related inquiries.
• Assisting in the developing a close relationship of our USA members and donors: asking them to sign new petitions, inform about your local activities... Being the focal-point regarding our USA donors.
• Collaborating with the fundraising team to develop fundraising campaigns designed to our USA
• audience.
• Proofreading English language campaigns, administrative documents, and other related materials.
• Collaborating with a global team of campaigners to help shape the direction of cGO both locally and internationally.
• Analyzing the cGO reputational risks in a diverse set of global markets and executing various initiatives to mitigate those risks.
• Strategizing with the cGO team about how to continue to expand our effectiveness, reach and impact.
• The Ideal Candidate Should Have The Following Core Competencies
• A deep understanding of cGO Foundation Vision, Mission, and Objectives, which includes having a strong commitment to defend these values.
• Commitment to our Mission of empowering citizens to win campaigns on the critical issues of our times. You believe citizens can stop injustice, can stop the culture of death and gender ideology-inspired totalitarianism and can change the world.
• Exceptional writing and verbal communication skills in English, able to craft compelling and persuasive written communications for a general audience.
• You should enjoy working in an online environment, using social media and collaborating using online tools.
• Strong leadership and persuasiveness skills. You’ll be able to inspire citizens to understand the possibilities of citizen-powered change to promote life, family and freedom.
• The ability to build and manage a small team of volunteers, bringing out the best in them.
• Impact-driven. You’ll work outside your comfort zone to do what it takes to win campaigns.
• A track record of good judgment. You’re able to make sound decisions in fast-moving situations.
• Strong rapport-building and relationship skills. You can effectively build and maintain partnerships and be a trusted ally among social change campaigners.
• Initiative and a can-do attitude across a variety of campaign issue areas.
• Able to identify and seize opportunities quickly. Campaigning is very moment-driven, so you’ll be comfortable working in an agile and fast-paced environment.
• High-level strategic thinker, with a strong grasp of national and international politics and social power. You understand the political and corporate pressure points in the world and current life and family issues at play.
• Using your talent, you will influence the decisions of politicians and businessman, and put pressure on mass media to make citizen's opinion heard.
• cGO is an exceptionally fast-paced and collaborative work environment. Your co-workers are high-impact, low-ego, and have a deep respect for our members.
• Normally, Campaigners - Country Managers will have relevant experience in advocacy, media or government – but if you make up for lack of experience with passion and a willingness to learn quickly, you should still apply.
• You will be a recognized social change leader with a proven track record of scaling and managing teams, and the ability to inspire other leaders to achieve world-class outcomes.
• -5 years of relevant experience is preferred (but not required), a strong management and leadership background and a demonstrable passion for cGO’s Mission and Vision is essential. Regardless of experience, we are looking for a passionate, hard-working and organized self-starter who wants to be part of a fast-moving and ambitious organization working for social change.
• You may come from a variety of different backgrounds, but experience in the nonprofit, advocacy, social enterprise and tech sectors are strongly desired.
• Successful candidates are also likely to have some or all of the following competences: a deep understanding of social change, campaign strategy, power mapping and advocacy, policy analysis, communications, network-building, online campaigning, organizational development, remote and cross-cultural management, and business strategy.
• To be based in Abuja is not mandatory. The role will involve some (light) travel.

TO APPLY FOR THIS JOB ONLINE, CLICK HERE