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HEAD OF OPERATIONS:
Req ID: 88902
Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business and
society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential every day. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.
Job Summary
The Head Operations CU USA reports to the Country Unit USA Head and is a member of the Region sub-Saharan Africa Operations Management Team.
He or she is overall responsible for the Operations Delivery strategy development for USA and the successful execution of all Service delivery activities in USA, Managed Services, Customer Support and Project based in line with contractual agreements, customer satisfaction and profitability and is the key owner and developer of the service capabilities in USA and has therefor a profound impact of Service delivery and the quality of services provided the customers. Continuous improvements on the processes and tools to ensure efficiency and exceeding customer expectations can only be achieved by clear strategy related to competence based operations and growth of local talent and success planning. The job includes leading the Operations units within USA market with a line management responsibility of > 500 staff.
The ideal candidate understand customer needs, translates them in delivery actions in order to ensure customer satisfaction and into a tactical plan for organization development and competence management and wanted individual behavior to ensure talent development and create a strong retention bench. The ideal candidate is also passionate about their job and ensures strong team spirit and performance culture in the operations team
Key Responsibilities
Create and drive operations across all areas of the portfolio
Drive project management to secure margins and quality
Implement Global and Regional delivery strategies and directives
Drive forecasting and dimensioning of delivery capacity based on business needs
Drive value add sales
Drive and implement competence management according to business needs
Optimize the service delivery and secure quality of delivered services
Drive a multi country organization
Drive transformation based on understanding of the offshore business
Ensure project management and resource planning engagement
Drive a commercially oriented operations organization (e.g., add-on sales)
Support for proposal preparation
Handle operational sourcing (ordering through established frame agreements)
Drive operational sourcing and supply to profitably deliver on customer commitments.

Education
University degree in Business or Engineering / ICT

Experience

• 15 years working experience in an international Telco or IT environment of which 5 years in Ericsson or similar competitor
• Experience working for an Operator or in an Managed Service environment
• At least 5 years experience in leading leaders
• Working experience in emerging markets mandatory, experience in USA preferred
• A leader who is versatile, has a bias for action, a strong team builder and who is used to work in a matrix environment, drives change, is transparent, firm and fair and highly collaborative
• Deep experience from service delivery, sales and project management, complemented with experience from sourcing & supply.
• Strong Project Management and CFR experience
• Strong stakeholder management skills (internally as well as externally)
• Vast experience from forecasting and dimensioning of delivery capacity based on business needs as well as implementation of delivery processes.
• Strong ability to drive business with existing as well as new customers.
• Ability to effectively translate customer engagement needs into requirements on delivery and operations.
• Ability to lead a complex organization with operations for multiple customers. Realize synergies across countries and customers while ensuring quality. Execute & prioritize resources and capabilities in accordance with short- and long-term priorities of the Hub.
• Strong innovative approach from vision to strategic direction for Hub Operations, effectively balancing business need and cost efficiency
• Clear understanding of capabilities needed for the Hub as well as ability to attract, develop and retain competence based operations resources.
• Strong communicator and ability to motivate and engage to empower and develop culture, competence and skills
• Ability to lead multi-cultural and cross functional teams, empowering and creating synergies

• Create and drive operations across all areas of the portfolio
• Drive project management to secure margins and quality
• Implement Global and Regional delivery strategies and directives
• Drive forecasting and dimensioning of delivery capacity based on business needs
• Drive value add sales
• Drive and implement competence management according to business needs
• Optimize the service delivery and secure quality of delivered services
• Drive a multi country organization
• Drive transformation based on understanding of the offshore business
• Ensure project management and resource planning engagement
• Drive a commercially oriented operations organization (e.g., add-on sales)
• Support for proposal preparation
• Handle operational sourcing (ordering through established frame agreements)
• Drive operational sourcing and supply to profitably deliver on customer commitments.

Experience:

• 15 years working experience in an international Telco or IT environment of which 5 years in Ericsson or similar competitor
• Experience working for an Operator or in an Managed Service environment
• At least 5 years experience in leading leaders
• Working experience in emerging markets mandatory, experience in USA preferred
• A leader who is versatile, has a bias for action, a strong team builder and who is used to work in a matrix environment, drives change, is transparent, firm and fair and highly collaborative
• Deep experience from service delivery, sales and project management, complemented with experience from sourcing & supply.
• Strong Project Management and CFR experience
• Strong stakeholder management skills (internally as well as externally)
• Vast experience from forecasting and dimensioning of delivery capacity based on business needs as well as implementation of delivery processes.
• Strong ability to drive business with existing as well as new customers.
• Ability to effectively translate customer engagement needs into requirements on delivery and operations.
• Ability to lead a complex organization with operations for multiple customers. Realize synergies across countries and customers while ensuring quality. Execute & prioritize resources and capabilities in accordance with short- and long-term priorities of the Hub.
• Strong innovative approach from vision to strategic direction for Hub Operations, effectively balancing business need and cost efficiency
• Clear understanding of capabilities needed for the Hub as well as ability to attract, develop and retain competence based operations resources.
• Strong communicator and ability to motivate and engage to empower and develop culture, competence and skills
• Ability to lead multi-cultural and cross functional teams, empowering and creating synergies

The MacTay Group is recruiting on behalf of one of our clients, a leading Information and Communications Technology company based in Lagos.

Job tittle; Account Manager (Banking)

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 - 8 years

Location; Lagos

Job Field; Sales / Marketing

Salary: N4m- N5m and above

Responsibilities:

Market Strategy definition
• Identify business growth opportunities with new and existing customers
• Identify and develop new markets/customers in accordance with assigned targets

Relationship Management
• Develop, manage and maintain relationships with assigned customers
• Develop and implement client plans- relationship goals, credit limits
• Monitor customer expectations to ensure that quality and delivery of solutions meet customer expectations
• Monitor and collect receivables from customers
• Measure and monitor overall customer satisfaction (conducts customer for a, periodic customer satisfaction surveys)

Proposal/Business Case Development
• Work with design engineers during proposal development to ensure that customer needs are appropriately captured
• Prepare commercial aspects of quotation (acceptable margins for customers) and puts into quotation
• Develop and updates business case for potential customers (with input from design teams)

Contract Negotiation
• Submit proposals and follow up with customers to ensure that proposals are converted to projects/contracts
• Negotiate contracts with client (with discussion with design and technical teams) to ensure that contract can be implemented

Research & Solution Development
• Provide customer and market information/data as feedback for new solution development and current solution improvement in accordance with customer requirements and clients strategic goals

Market Campaigning
• Suggest promotional strategies for enhancing company relationship with client’s/markets.

Requirements

Qualification:

• University Degree
• Relevant Certifications in sales
• IT background preferable

Skills/Competencies:

• Networking Result Oriented
• Multi-tasking
• Strong Communication
• Good business judgement
• Have proven record of generating new business
• Vast knowledge of IT (solutions) industry
• Excellent presentation and analytical skills
• Confident, bold & outspoken

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 10 years

Location; Lagos

Job Field; Sales / Marketing

Responsibilities:
Increase Sales; by identifying and following up on opportunities, reviewing commercial submissions, cross/up selling, negotiating, and closing deals. This involves identifying major stakeholders and working closely with them to provide solutions that would address their needs.
Development and delivery of presentations; SAM would be required to organize presentations, proposal defense and seminars
Customer Relationships; SAM will develop deep customer relationships, especially at the decision making level, and learn about the customer’s business and industry.
SAM will be responsible for selling new solutions and identifying new business opportunities. SAM must develop strong relationships with the Partner Account Managers.
SAM should also work closely with Solution Managers to ensure that Revenue and GP targets are met. SAM should be familiar with Sales Force and ensure that it’s used to drive sales.
Satisfy Customers by keeping in constant communication, developing deep relationships and ensuring proper inter-unit ‘handshakes’ occur. SAM should find ways to appreciate customers in simple ways. SAM ensure that feedback from the customer is ‘fed back’ to the units so that we can improve our service delivery.
Improve Operational Efficiency by negotiating advance payments, collecting debt within the credit days and escalating imminent problems or non-payments. The SAM will also work pro-actively with Business Solutions to develop win-win milestones and project timelines.
Improve Team Productivity and Satisfaction by delegating, evaluating, mentoring, motivating, resolving conflicts, setting targets, coaching, facilitating employee development, promoting teamwork and discipline.
Facilitate planning and business decisions by providing accurate, timely and complete information for operational and strategic use.

SALARY: N6m - N8m.

Requirements

Qualification: University degree/Masters

Experience: 10 years & above

Skills/Competencies:

• Networking
• Result Oriented
• Multi-tasking
• Strong Communication
• Good business judgement
• Have proven record of generating new business
• Vast knowledge of IT (solutions) industry
• Excellent presentation and analytical skills
• Confident, bold & outspoken
• Good knowledge of Sales Force

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 - 8 years

Location; Lagos

Job Field; Sales / Marketing

Responsibilities:

Market Strategy definition
• Identify business growth opportunities with new and existing customers.
• Identify and develop new markets/customers in accordance with assigned targets.

Relationship Management
• Develop, manage and maintain relationships with assigned customers.
• Develop and implement client plans- relationship goals, credit limits.
• Monitor customer expectations to ensure that quality and delivery of solutions meet customer expectations.
• Monitor and collect receivables from customers.
• Measure and monitor overall customer satisfaction (conducts customer for a, periodic customer satisfaction surveys)

Proposal/Business Case Development
• Work with design engineers during proposal development to ensure that customer needs are appropriately captured.
• Prepare commercial aspects of quotation (acceptable margins for customers) and puts into quotation.
• Develop and updates business case for potential customers (with input from design teams).

Contract Negotiation
• Submit proposals and follow up with customers to ensure that proposals are converted to projects/contracts.
• Negotiate contracts with client (with discussion with design and technical teams) to ensure that contract can be implemented.

Research & Solution Development
• Provide customer and market information/data as feedback for new solution development and current solution improvement in accordance with customer requirements and clients strategic goals.

Market Campaigning
• Suggest promotional strategies for enhancing company relationship with client’s/markets.

SALARY: N4m- N5m per annum.

Requirements

• Qualification:University Degree
• Relevant Certifications in sales
• IT background preferable

Skills/Competencies:

• Networking Result Oriented
• Multi-tasking
• Strong Communication
• Good business judgement
• Have proven record of generating new business
• Vast knowledge of IT (solutions) industry
• Excellent presentation and analytical skills
• Confident, bold & outspoken

The American University of USA (AUN) was established in 2003. The institution was conceived as Africa’s first Development University. Its mission is to pioneer service learning and build leaders who
will be prepared to tackle societal concerns. Located in Yola, Adamawa State, the University is a world-class career-oriented institution missioned to be an agent of change in the development of the region. AUN has a strong commitment to providing the skills and the leadership essential to solving the continent’s critical social and economic problems.
The University offers an American – style education modeled after the curriculum of American universities with corresponding approaches to teaching and students assessment. The first entering class of 124 students and 20 professors was enrolled in September 2005. In ten years, AUN is fast becoming a model for other universities in USA and West Africa.

Job Tittle; Grade 1 Teacher

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Adamawa

Job Field; Education / Teaching

SUMMARY OF POSITION:
The position shall develop and implement lesson plans that meet the requirements of Grade 1 pupils in accordance to the guidelines of the University. This involves using the appropriate teaching style and material/equipment to strengthen the learning process of the pupils. The incumbent shall provide pupils with appropriate learning activities to help fulfill their potential for intellectual, emotional, physical and social growth while establishing effective teacher - pupil, teacher - parents’ relationship and communicate with parents to discuss pupil’s growth and interpret school program.

DETAILED LISTING OF RESPONSIBILITIES:

• Supervise pupils in and out of class rooms’ activities.
• Evaluate each pupil’s performance in terms of academic and social growth.
• Prepare reports on pupils as required by the administration.
• Maintains professional competence by personal growth.
• Administer and prepare grade test, assignments in evaluating pupils’ progress.
• Establish and enforce rules of behavior among pupil.
• Confer with parents, teachers, counselors and administrators to resolve pupil’s behavioral and academic problems and progress.
• Maintain accurate pupil’s record as required by the Community School Administration.
• Prepare lesson plan for course of study in accordance to the curriculum/syllabus guidelines and implement remedial program for pupil who require extra help.
• Provide variety of materials and resources (computers, audiovisual aid), for pupil to explore and use for learning and imaginative play and also for presentation.
• Organize and lead activities designed to promote physical, mental and social development.
• Attend staff and professional meetings.
• Coordinate with other staff and teachers to enhance individual goals and objectives attainment.
• Contribute to develop and translate lessons plans for pupils.
• Creates a flexible and favorable environment for pupil’s safety, creative thinking and expose the pupils to potential careers.
• Perform other duties as assigned by supervisor.

• B.ED OR BA in any related discipline, PGDE preferred.
• Must have excellent verbal and written communication skills in English Language.
• 3-5 years of experience in teaching in a multi-cultural environment.
• Must be computer literate.

• Ability to be a Role model.
• Experience teaching young children.
• Passion for teaching and love for children.
• Ability to create a healthy classroom environment.

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Location; Adamawa

Job Field; Education / Teaching

SUMMARY OF POSITION:
The Physical Education Teacher serves as the Games master in the community school. He reports directly to the Executive Director Community School and makes sure all pupils in the community school engage in weekly physical training activities. He is in charge of the use of all sporting equipment and facilities in the community school and schedules a timetable accurate enough to make sure all students in the school engage in sporting activities. The Physical Education Teacher also seeks out and encourages outstanding talent amongst the students. He/She is also actively involved in the school inter-house and inter-school competitions; making sure the school teams are well trained and ready to win any competition.

DETAILED LISTING OF RESPONSIBILITIES;

• The Physical Education Teacher is the person responsible for all aspects of leading/coaching the pupils’ games activities.
• The Physical Education Teacher is in charge of scheduling the pupils’ physical training activities through athletic races and soccer matches.
• The Physical Education Teacher make sure all the pupils are actively involved in physical training activities and also seek out talented athletes amongst them.
• The Physical Education Teacher also serves as a coach, mentor and role model for the students of the Community School.
• Coordinates the use of all sport facilities by students groups.
• The Physical Education Teacher is responsible for the early development of health and wellness activities in the pupils by engaging them in games, races, drills and exercise meant to boost mental strength and physical wellness.
• The Physical Education Teacher is responsible for training, teaching and conditioning student-athletes in preparation for all interschool competitions.
• The Physical Education Teacher will be responsible for a wide variety of administrative tasks including, but not limited to, scheduling of practices and games, submitting reports, providing PE roasters.
• Perform other duties as assigned by supervisor.

• B.Ed. OR B.A in physical and Health Education or any related discipline.
• A PGDE will be an added advantage
• Must have excellent verbal and written communication skills in English Language.
• 3-5 years’ experience in a similar setting
• Must be computer literate.

• Ability to be a Role model.
• Experience teaching young children on physical exercise
• Passion for teaching and love for children.

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 years

Location; Adamawa

Job Field; Medical / Health / Safety

SUMMARY OF POSITION
Pediatric nurses provide health and medical care for children at the AUN Early Learning Center.The nurse will provide expert care to the child while working with parents, teachers and the Center Director for information, direction and assistance in line with stipulated policy and procedures.

DETAILED LISTING OF RESPONSIBILITIES:

• Identify changes in a child’s signs and symptoms and intervene in emergent situations
• Maintain privacy and confidentiality in nurse/child relationships
• Differentiate between normal and abnormal physical findings
• Serve as health advocate for staff, ensuring that health concerns are given proper attention.
• Participate in activities to manage a child’s pain
• Analyse situations to anticipate pathophysiological problems and detect changes in status
• Administer medication using age-appropriate guidelines
• Determine a child’s needs related to pain management
• Evaluate a child for signs and symptoms of abuse
• Provide supportive care to dying children with parents
• Administer all medication at the center, communicating clearly
• Motivate staff to maximize collaboration, retention and growth
• Assist the center Director with the day-to-day operations of the school.
• Shall perform any other duties as maybe assigned by the supervisor.

• Nursing Certificate
• Valid License to practice/Nursing registration
• Two (2) to four (4) years of direct work experience with infants, toddlers and pre-schoolers.

• Ability to undertake self-directed tasks when necessary.
• Flexible with time.
• Ability to learn
• Attention to detail.
• Capacity to prioritize by assessing situations to determine urgency.

• Skill in developing and maintaining effective working relationships.
• Ability to maintain a high level of accuracy and confidentiality.
• Knowledge of and ability to apply professional medical principles, procedures, and techniques
• Knowledge of pharmacological agents used in the treatment of infants, toddlers and preschoolers.
• Effective verbal and written communication skills along with proper telephone etiquette
• Tactfulness and professionalism

AB Micro-finance Bank USA is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small and medium-sized enterprises (MSMEs)
and other clients in the lower income strata. We are recruiting to fill the position of:

Job Tittle; IT Application Administrator

Job Type; Full Time

Qualification; BA/BSc/HND

Location; Lagos

Job Field; Engineering / Technical ICT

Ref Code: IT Application Administrator
Main Responsibilities
Banking Application (CBS) Administration:

• Full CBS Support in all branches and Head Office (Frontend users And Backend).
• Execution Of CBS Day end and Month End Run.
• Run relevant scripts for Support and routine software backups.
• Daily, weekly & monthly reporting of CBS (Core Banking System).
• Administration of Test PCs and Test Server for CBS and all other software.
• Co-ordination of User Acceptance testing of CBS new release and updates.
• Support in software testing and migration to new Banking Application.
• Compliance to processes and framework in place within the department.

• Key team player in the local Application development by leveraging on technology.
• Develop tactical tool in order to streamline or bring more efficiency within processes.
• Give support to other Software vendors on CBS interface or 3rd parties.
• Run relevant scripts on other databases.
• Key team player in supporting the IT assets management and upgrades.

• Ensure system integrity, availability and confidentiality of all Enterprise solutions.
• Ensure a proper segregation of duties/rights of users on CBS.
• Ensure integrity of daily CBS backups.
• Ensure availability of test servers (Core banking system, MIS, middleware).
• Ensure business continuity of bank Operations at any time.

Person Specification
Necessary experience and knowledge:

• Minimum B.Sc / HND in Computer Science or related discipline with cognate experience.
• In-depth knowledge of Programming languages And database.
• Good Knowledge of Windows Server 2003, 2008 & 2012.
• Knowledge of Web Interfaces and PHP, JavaScript, HTML5, ASP.NET.
• Windows Server Certification will be an added advantage.
• Efficient use of Win SQL 2005 & 2008.
• Active Directory Experience.
• Experience in web development, mobile development and object-oriented programming.
• Release/change management Experience.
• Analytical and problem solving skills and process-oriented approach to work.
• Self-starter, self-managed, and able to work under stress to meet deadlines.
• Collaborative, consultative and customer-oriented approach.
• Reliable team player with excellent communication skills.
• Fluent English, both in writing and orally.

Job Tittle; IT Operations Supervisor

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 8 years

Location; Lagos

Job Field; Engineering / Technical

Job Description
This role will involve overseeing external (client) and internal (production software and hardware) environments, coordinating systems analysis, and maintenance.
Specifically, the candidate will be responsible for software implementations and day to day system operations to ensure up-time and availability for divisional systems.
The candidate will exercise management over leaders of hardware, operating systems, network, phone systems, database administration, performance monitoring, backups, power supply and security.
S/he will lead teams in the areas of scheduling, technical direction, future planning and standard practices. Additionally the candidate will participate in budgeting and capital equipment processes and quality improvement activities for the organization and will work with the Business Unit and Corporate IT leads on establishing policy and procedures.

Qualification

• At least a Bachelor degree in Computer Science, Information Systems, or a related field is required.
• Minimum of 8 years experience with 5+ years experience managing staff in a similar role, preferably in a multi-site or Banking environment.
• Sound understanding of Microsoft System Center suite.
• Proficient management of work schedules and shift management to ensure maximum staff coverage for a 24/7/365 operation.
• Ability to manage pressure situations and provide excellent customer service to competing priorities for requests, inquiries, and complaints.
• Ability to take responsibility and work on own initiative

Knowledge of System Environments:

• Experience with Windows Server 2003/08/12, SQL Server 2005/08, Windows 7, Microsoft Office 2007/2010/2013
• Working knowledge of remote connectivity software such as RDP
• Experience with Microsoft Active Directory administration
• Experience with virtualization technologies including Hyper-V
• Experience with networking equipment including Cisco, DLink and others
• Experience supporting SharePoint infrastructure
• Knowledge of current ITSM frameworks and practices including ITIL
• Advanced troubleshooting and problem-solving skills to complete tasks in a timely manner.
• Knowledge of core managerial functions such as budgeting, procurement, personnel management, and finance.
• Experience in IT operations of E-Banking or Online services
• Knowledge of methods and techniques involved in the completion of information system planning including security administration, operational capacity planning, and cost benefit analysis of alternative technologies
• Knowledge of quality principles and tools, particularly root cause analysis and problem solving
• Experience in creating an environment for improving customer satisfaction and promotes an atmosphere that establishes customer satisfaction as a key value in the organization.
• Ability to clearly communicate goals and priorities of the organization as they relates to technical issues.
• Ability to demonstrate a solid understanding of project management tools.
• Plan development, Metrics, Cost and effort estimation.
• Schedule development, Risk analysis, Monitoring of production and compliance.

RS Hunter, we believe our clients have the resources, what we do is to galvanize, advice, and partner with our clients to understand the peculiarities of their businesses and then offer the best HR solutions and strategies that work.Our objective is to focus on creating an overall people driven value through training, expert HR advisory services and value enhancement to our clients in small business medium sector range while providing support to larger organizations in the areas of recruitment.

Job Title: Customer Service Executive

Location
Lagos

Job Field
Customer Care

Job Description
Assisting in the development of and maintenance of a customer oriented culture to enable the company deliver high quality international relocations, removals, freight forwarding and storage services to its varied clientele
Facilitating communication and information flow between the company and the customers in liaison with international coordinator, sales & marketing, Import Operations, Export and removals and Quality Assurance Managers
Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
Responding to customers enquiries and providing relevant information to promote the company services to its varied customers.
Monitoring and managing the performance of the customer base by maintaining effective and qualitative customer relations with clients on their shipments
Arrange for collection of necessary customs clearing documents at customer’s request.
Maintaining of accurate and accessible filing of customer paperwork (internal records, files and databases) to ensure efficient retrieval of information.
Providing support in the setting up and execution of meetings to improve management communication with internal and external customers.
Receiving orders from customers and verifying accuracy and acceptability of their requirements.
Provide weekly customer reports. Resolving all customer enquiries or problems and complaints.
Interfacing with export and import operations departments to ensure timely and acceptable completions dates for all shipment entrusted to the care of the company.
Ensuring that all invoicing is up to date and completed within the required time frame.
Any other duties as may be assigned by management that covers company’s scope of service.

Skills and Requirements

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented & Able to Multi-task.
• Excellent Communication Skills - Ability to communicate effectively with others orally and in writing.
• Conflict Resolution, Ability to deal with others in an antagonistic situation.
• Honesty, Integrity, Ability to be truthful and be seen as credible in the workplace.
• Interpersonal, Ability to get along well with a variety of personalities and individuals.
• Problem Solving, Ability to find a solution for or to deal proactively with work-related problems.
• Team Builder, Ability to convince a group of people to work toward a goal.
• Autonomy, Ability to work independently with minimal supervision.

• BSc in any relevant field
• 1-3 years of customer relations, sales and/or order processing experience.
• Proficient with Microsoft Suite

Kaduna Electricity Distribution Company (RC 638640), is one of the eleven successor distribution companies of the defunct Power Holding Company of USA (PHCN). Kaduna Electric, a registered
trademark of Kaduna Electricity Distribution Company, is licensed by the USA Electricity Regulatory Commission (NERC) to distribute and retail electricity within a service coverage area of Northwestern-most of USA. It has its Headquarters in Kaduna, with offices in Kebbi, Sokoto and Zamfara States. Kaduna Electric is seeking for young, vibrant and intelligent professionals with exceptional skills and talents to fill in vacant positions in order to support the organization achieve its set vision.

Job Tittle; Graduate Trainee

Job Type; Full Time

Qualification; BA/BSc/HND

Location; Kaduna, Kebbi, Sokoto, Zamfara

Job Field; Engineering / Technical

Competency and Skill Requirements

• Facilitation and Complex problem-solving skills.
• Positive enthusiasm & a pragmatic approach.
• Written skills/oral communication skills.
• Computer literacy
• Team player

• Bachelor’s Degree/HND with at least Second Class Honours/Lower Credit in any discipline.
• Generalist experience or certification/qualification (e.g. NSE, COREN, MSCE, PMP, CIMP, CIPD, SHRM, ACA, ACCA, NIQS etc) in chosen field of interest.
• Not more than 27 years old.
• Must have completed NYSC.
• No previous work experience required.

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 2 years

Location; Kaduna, Kebbi, Sokoto, Zamfara

Job Field; Engineering / Technical

Competency and Skill Requirements

• Facilitation and Complex problem-solving skills.
• Positive enthusiasm & a pragmatic approach.
• Written skills/oral communication skills.
• Computer literacy
• Team player

• Bachelor’s Degree/HND with at least Second Class Honours/Lower Credit in any discipline.
• Minimum 2 years (but not more than 5 years work experience), Generalist experience or certification/qualification (e.g. NSE, COREN, MSCE, PMP, CIMP, CIPD, SHRM, ACA, ACCA, NIQS etc) in chosen field of interest.
• Not more than 30 years old.
• Must have completed NYSC.

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Media / Advertising / Branding
Competency and Skill Requirements

• Excellent understanding of the media.
• Strong journalism skills
• Be adaptable and able to meet deadlines on assignments, juggle multiple demands and to work with all types of individuals.
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND in Mass Communication or any other related course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree is an added advantage.
• 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Job Field; ICT Media / Advertising / Branding

Job Summary
Responsible for ensuring an active and effective online presence on all platforms in addition to managing the company’s brand assets.

Principal Duties and Responsibilities
Ensure implementation of best practice brand management tools in order to optimize efficiency and profitability.
Manage and approve the production of all the çompany’s print and communication materials to ensure they are in line with corporate branding.
Implement all the policies in relation to corporate image and branding.
Critical assessment of event proposals to determine benefits to the company.
Co-ordinate the production of promotional items in conformity with the company’s brand asset as well as the distribution of same.
Managing external agencies to ensure all brand activities are in line with the project requirements as specified by the briefs and meet consumer expectations.
Ensure an active presence for the company on all social media platforms including website.
Prepare regular reports on Company’s web presence
Responsible for creating and implementing a company-wide digital communication strategy.
Ensure strategic use of social media to manage key messages to stakeholders.
Oversee update of website content.
Production of electronic newsletter

Competency and Skill Requirements

• In-depth knowledge digital and brand communication
• In-depth understanding of the impact of social media on business growth
• Knowledge of development and implementation of Communication plan
• Knowledge of web publishing
• Excellent communication (written and oral), interpersonal and negotiation skills
• High level of integrity and demonstrated ability to manage confidential information
• Good analytical and problem solving skills
• Excellent organisational skills.
• Strong supervisory and people management skills
• High sense of responsibility, accountability and dependability

• A Bachelor’s degree or HND preferably in Multi Media Systems Communication or any other related course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• 3 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND

Experience; 3 years

Job Field; Media / Advertising / Branding

Job Summary
Responsible for executing the company’s media and community relations strategy.

Competency and Skill Requirements

• Good understanding of the media.
• Good journalism skills
• Excellent written and oral communication skills
• Good time management and organizational skills

• A Bachelor’s degree or HND in Mass Communication or any other related course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• 3 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 3 years

Job Field; Media / Advertising / Branding

Job Summary
Responsible for articulating and implementing an effective internal communication strategy for the company.

Principal Duties and Responsibilities

• Source, edit and coordinate production of online newsletter for staff and hard copy newsletter for key stakeholders
• Coordinate production of leaflets, handbills etc for all departments that need them.
• Coordinate timely information flow from head office to all business units and customer service centres.
• Prepare daily media briefing for the MD
• Coordinate dissemination of bulk SMS messages to staff
• Working and negotiating with vendors and suppliers of services on behalf of the company
• Help implement the internal communication strategy of the company
• Develop internal communication strategy and plan for specific activity to staff’
• Build a culture where two-way communication is seen as fundamental and integral to the success of the company.
• Evaluate the success of internal communication.
• Draft key messages to different categories of staff
• Manage internal communication projects the company may embark upon.

• Knowledge of audience types and how to channel messages to them.
• In-depth understanding of all communication platforms
• Knowledge of development and implementation of communication plan
• Ability to evaluate and measure Communication activities
• Excellent event management skills
• Excellent communication (written and oral) and interpersonal skills
• High level of integrity and demonstrated ability to manage confidential information
• Good analytical and problem solving skills
• Excellent organisational skills.
• Strong leadership, supervisory and people management skills
• High sense of responsibility, accountability and dependability

• A Bachelor’s degree or HND preferably in Mass Communication or any social science course.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• 3 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial

Job Summary
As a key member of the Strategy team and reporting into the Chief Corporate Services Officer you will provide strategic leadership and expertise for the full scope of the Strategy and Corporate Performance Management function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities

• Coordinate development of business strategies.
• Design, administration and monitoring of the corporate planning framework.
• Create the strategic culture necessary for Kaduna Electric to accomplish its strategic objectives.
• Provision of leadership, support and coordination for management strategic initiatives.
• Conduct special studies/projects.
• Provision of corporate initiatives and services to internal and external stakeholders to promote best practice
• Thought partnership and guidance provision to line organizations on strategic initiatives.
• Enterprise performance system architecture design, management, and continuous improvement implementation

• Strong leadership and analytical skills
• Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management
• Market intelligence and stakeholder engagement
• Deep appreciation of the Power sector and its dynamics
• Business process analysis, Performance benchmarking, change management, risk management control
• Strategy implementation and monitoring and capacity to build high performance team

• First degree in any of the social / management sciences, accounting, business or other numerate disciplines.
• Master's degree is desirable.
• Must be highly computer literate, with special emphasis on statistical data analysis tools, project management and power point presentation skills.
• Demonstrate experience in successfully leading the design and implementation of change management strategies.
• Minimum of 7 years relevant experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Security / Intelligence

Job Summary
As a key member of the Security team and reporting into the Chief Corporate Services Officer, you will provide strategic leadership and expertise for the full scope of the Security function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities

• Organise, deploy and manage the material and human resource assigned to the security department including resource made available through outsourcing.
• Plan, develop and implement security plans, security programs such as Emergency Response and Crisis Management, Physical Security, Information Protection, Incident Management and/or Investigation.
• Maintain contacts and working relationship with law enforcement agencies and outsourced security service providers to promote security.
• Participate in investigations into security lapses and recommend specific actions for preventing reoccurrence.
• Establish procedure, conduct special investigations and surveillance as may be required by the Company.
• Establish procedures for loss prevention mechanism.
• Evaluate and recommend appropriate remedial steps for potential security threats.
• Plan and establish on the job training program for security personnel and evaluate departmental effectiveness regularly.
• Communicates effectively through a range of communication media (verbal, visual and written). Uses a range of communication channels and adjusts style to meet the needs of the situation.
• Prioritises tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
• By understanding customers’ needs, create and delivers quality and accurate work which enhances the reputation of the department and the wider organisation.
• Works in collaboration with team members to achieve shared goals. Encourages and support team contributions, and facilitates the team’s effective performance.

• Demonstrated success in handling security matters
• Strong written and oral communication skills with the ability to influence all levels of the organization
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• Degree qualified in Social Sciences and Humanities or other related disciplines.
• Security experience
• Minimum 7 years’ experience in the Force / Security Department

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Human Resources / HR

Job Summary
As a key member of the Performance Management and Learning team and reporting into the Chief Corporate Services Officer you will provide strategic leadership and expertise for the full scope of the Performance Management and Learning function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
Designs, plans, implements and facilitates performance management processes to improve individual and organizational effectiveness. Understands the impact of behaviors and values on performance, and the levers for change. Applies consistent disciplinary processes to address below standard performance or behavior.
Diagnoses learning and development needs at the organization, team and individuals levels and recommends strategies to address them. Understands business requirements (current and future) and aligns learning interventions accordingly.
Communicates effectively through a range of communication media (verbal, visual and written). Uses a range of communication channels and adjusts style to meet the needs of the situation.
Priorities tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
Identifies problems and takes responsibility for solving them. Identifies, analyses and interprets the critical information relevant to the problem. Develops and tests solutions that are pragmatic and sustainable.
Has the ability to perform effectively, despite time pressures and changing circumstance. Overcomes setbacks, disappointments or opposition and remains solution-focused, tactful and diplomatic.
By understanding customers’ needs, create and delivers quality and accurate work which enhances the reputation of the department and the wider organization.
Works in collaboration with team members to achieve shared goals. Encourages and support team contributions, and facilitates the team’s effective performance.

Competency and Skill Requirements
Demonstrated success in development and application of up-to-date practice in employee relations, HR policy and formulation, recruitment and staffing and training and development.
Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
Credible track record of delivering impactful results/solutions in a complex, fast paced work environment
Demonstrated leadership and ability to work in a matrix team environment.
Ability to handle multiple priorities and initiate, lead and manage change.
Project management, facilitation and complex problem-solving skills.
High energy level, driven with positive enthusiasm and a pragmatic approach.
Fluency in English (oral and written) required.

Experience and Minimum Requirements

• Degree qualified in Business Administration, Human Resources, Industrial Relations or other HR-related disciplines.
• Master's degree in Business Administration or a Human Resources related field is an added advantage.
• Multinational experience
• HR leadership in a start-up/entrepreneurial organization
• Minimum 7 years HR Generalist experience in the region, ideally HR leadership in a multinational environment.

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Administration / Secretarial Human Resources / HR

Job Summary
As a key member of the Employee Relations team and reporting into the Chief Corporate Services Officer, you will provide strategic leadership and expertise for the full scope of the Employee Relations function. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
Understands and differentiates between labour and employment laws and regulations, international codes, and declarations. Appreciates the relationship between labour laws and other applicable workplace statues. Understands and advises on the interface between local and regional jurisdictions in conjunction with legal representatives. Ensures legal compliance and reports and rectifies examples of non-compliance.
Works with management and staff legal bodies and enrich business performance. Understands, applies and ensures compliance with all relevant consultation legislation and labour laws, regulations and practice.
Handle complaints and grievances among employees, such as the interpretations or application of terms and conditions of employment. Facilitates the relationship between two or more parties in disagreement to an appropriate outcome.
Communicates effectively through a range of communication media (verbal, visual and written). Uses a range of communication channels and adjusts style to meet the needs of the situation.
Prioritises tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
Identifies problems and takes responsibility for solving them. Identifies, analyses and interprets the critical information relevant to the problem. Develops and tests solutions that are pragmatic and sustainable.
Has the ability to perform effectively, despite time pressures and changing circumstance. Overcomes setbacks, disappointments or opposition and remains solution-focused, tactful and diplomatic.
Has an overall view of own and department’s position in the organisation and understands how departmental goals fit into organizational objectives. Behaves in accordance with the Company’s Business Principles and is aware of organizational relationships in the organization.

Competency and Skill Requirements

• HR Generalist experience.
• Demonstrated success in development and application of up-to-date practice in employee relations.
• Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
• Credible track record of delivering impactful results/solutions in a complex, fast paced work environment.
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• Degree qualified in Business Administration, Human Resources, Industrial Relations or other HR-related disciplines.
• Master's degree in Business Administration or a Human Resources related field an added advantage.
• Multinational work experience is desirable
• HR leadership experience
• Minimum 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Administration / Secretarial Logistics

Job Summary
As a key member of the Logistics team and reporting into the Chief Corporate Services Officer, you will provide strategic leadership and expertise for the full scope of the Logistics function for the organisation. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
The Team Lead, Logistics will demonstrate leadership in communicating business goals, programs, and processes. In this role, you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
Prioritises tasks, time and workload to efficiently meet objectives. Takes into account relevant constraints. Monitors progress, takes the initiative to adjust plans and performs multiple task when appropriate.
Identifies problems and takes responsibility for solving them. Identifies, analyses and interprets the critical information relevant to the problem. Develops and tests solutions that are pragmatic and sustainable.
Has the ability to perform effectively, despite time pressures and changing circumstance. Overcomes setbacks, disappointments or opposition and remains solution-focused, tactful and diplomatic.
By understanding customers’ needs, create and delivers quality and accurate work which enhances the reputation of the department and the wider organisation.
Works in collaboration with team members to achieve shared goals. Encourages and support team contributions, and facilitates the team’s effective performance.

Competency and Skill Requirements

• Experience in a multinational environment is desirable
• Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
• Credible track record of delivering impactful results/solutions in a complex, fast paced work environment
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• First degree or HND in the numerate or technical related field.
• Leadership experience in a start-up/entrepreneurial organization
• Minimum 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 5 years

Job Field; Administration / Secretarial Human Resources / HR

Job Summary
As a key member of the Human Resources team and reporting into the Chief Corporate Services Officer you will provide strategic leadership and expertise for the full scope of the Human Resources (HR) function for client population. Responsibilities include, but are not limited to the following:

Principal Duties and Responsibilities
Providing HR leadership, coaching and generalist support.
Driving strategic and operational level HR-related planning including Labor Relations, Recruiting and Staffing, Pipeline Management, Compensation and Benefits, Leadership Coaching, Employee Development and Performance Management.
Leading/Initiating new and innovative global HR practices to create a strong culture of leadership and high performing teams.
Ensuring/Maintaining all HR processes and records relative to local statutory requirements while providing guidance and leadership to the business regarding regulatory interpretation and compliance.
Implementing appropriate communication tools and systems to ensure effective flow of information including employee opinion surveys, leadership communications, etc.
Developing appropriate work force plans in support of key business needs in a dynamic, changing environment and develop/implement appropriate change management plans as required.
Providing support and/or delivering training on a variety of Human Resources topics.
Providing Executive Coaching to business leadership.
Serving as an impartial employee advocate to ensure that all individuals receive fair and equitable treatment.

Competency and Skill Requirements

• HR Generalist experience, ideally in a multinational environment.
• Demonstrated success in development and application of up-to-date practice in employee relations, HR policy and formulation, recruitment and staffing and training and development.
• Strong written and oral communication skills with the ability to influence all levels of the organization and multicultural/international environments.
• Credible track record of delivering impactful results/solutions in a complex, fast paced work environment
• Demonstrated leadership and ability to work in a matrix team environment.
• Ability to handle multiple priorities and initiate, lead and manage change.
• Project management, facilitation and complex problem-solving skills.
• High energy level, driven with positive enthusiasm and a pragmatic approach.
• Fluency in English (oral and written) required.

• Degree qualified in Business Administration, Human Resources, Industrial Relations or other HR-related disciplines.
• Master's degree in Business Administration or a Human Resources related field would be an added advantage.
• Multinational experience is desirable
• HR leadership in a start-up organization is desirable
• Minimum 5 years cognate experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Engineering / Technical

Job Summary
Responsible for New Customer Connections activities. Role will provide strategic advisory support to the Energy Management Team.

Principal Duties and Responsibilities
Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
Recommendation / computation of customers’ estimated load to be used for billing purpose for newly customers or in the event of faulty / ruptured meters.
Coordinates activities of Energy Engineers in line with company’s guide lines to facilitate efficient service delivery to our new customers
Track and maintain an updated records of all promising customers with timeline for integration to our distribution networks.
Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
Installation and commissioning of the following meters:
(a) Single Phase
(b) Three Phase
(c) Whole Current Meter Board
(d) MD Low Voltage Standard Meter Board
(e) MD High Voltage Standard Meter Board
Maintenance, certification and re-certification of meters as stated above.
Testing and calibration of meters as enumerated above.
Supervision / providing metering standard specifications in accordance with the IEC and USA standard according to USA Electricity Regulatory Commission (NERC) policy.
Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
Provision of support to services to other offices and resource planning

Competency and Skill Requirements

• Excellent understanding of the standards of the energy industry.
• Strong customer service and support focus with desire to deliver high quality service
• Self-motivated and highly professional with ability to take ownership and responsibility
• Adaptable and flexible to business demands
• Team player and attention to details
• Ability to multi task and work under pressure
• Project Management skills
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• NSE registration or COREN is an added advantage
• Minimum 7 years’ experience in a related function
• At least 2 years’ management experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Engineering / Technical

Job Summary
Responsible for Grid Metering activities. Role will provide strategic advisory support to the Energy Management Team.

Principal Duties and Responsibilities

• Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
• Develop electrical engineering studies, plans, specifications, calculations, evaluations, design documents and performance assessments.
• Coordinates activities of Grid metering engineers E2E
• Conduct Grid meters re-validation exercise quarterly
• Installation and commissioning of the following meters:

• Maintenance, certification and re-certification of meters as stated above.
• Testing and calibration of meters as enumerated above.
• Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
• Monthly report and certification of readings obtained from Grid Energy meters to ensure accurate billing of the company by Market Operators (MO).
• Supervision / providing metering standard specifications in accordance with the IEC and USA standard according to USA Electricity Regulatory Commission (NERC) policy.
• Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
• Development of energy sourcing strategies
• Process management for the network asset planning processes
• Provision of support services to other offices
• Performing remote energy usage tracking and resource planning

• Excellent understanding of the standards of the energy industry.
• Project Management skills
• Adaptable and flexible to business demands
• Team player and attention to details
• Ability to multi task and work under pressure
• Self-motivated and highly professional with ability to take ownership and responsibility
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• NSE registration or COREN is an added advantage
• Minimum 7 years’ experience in a related function
• At least 2 years’ management experience

Job Type; Full Time

Qualification; BA/BSc/HND MBA/MSc/MA

Experience; 7 years

Job Field; Administration / Secretarial Engineering / Technical

Job Summary
Responsible for Grid Metering activities. Role will provide strategic advisory support to the Energy Management Team.

Principal Duties and Responsibilities

• Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
• Develop electrical engineering studies, plans, specifications, calculations, evaluations, design documents and performance assessments.
• Coordinates activities of Grid metering engineers E2E
• Conduct Grid meters re-validation exercise quarterly
• Installation and commissioning of the following meters:

• Maintenance, certification and re-certification of meters as stated above.
• Testing and calibration of meters as enumerated above.
• Recommendation / specification of customers’ tariff structure / placement based on the nature of their business and load measurement.
• Monthly report and certification of readings obtained from Grid Energy meters to ensure accurate billing of the company by Market Operators (MO).
• Supervision / providing metering standard specifications in accordance with the IEC and USA standard according to USA Electricity Regulatory Commission (NERC) policy.
• Conducting of general meter type testing, meter routing testing & meter sample testing as the case may be in any condition or situation of meter supply.
• Development of energy sourcing strategies
• Process management for the network asset planning processes
• Provision of support services to other offices
• Performing remote energy usage tracking and resource planning

• Excellent understanding of the standards of the energy industry.
• Project Management skills
• Adaptable and flexible to business demands
• Team player and attention to details
• Ability to multi task and work under pressure
• Self-motivated and highly professional with ability to take ownership and responsibility
• Strong skills in negotiating, planning, problem solving, and timely problem escalation.
• Excellent written and oral communication skills
• Excellent time management and organizational skills

• A Bachelor’s degree or HND preferably in Electrical, Electronics, Physics/Electronics, Computer Engineering or any relevant field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Master’s degree /or certification is an added advantage.
• NSE registration or COREN is an added advantage
• Minimum 7 years’ experience in a related function
• At least 2 years’ management experience